# Parent Invites

**URL:** <https://discussions.scouting.org/t/parent-invites/175057>\
**Category:** Using Scoutbook & Scoutbook Plus\
**Created:** [August 7, 2020, 11:00pm UTC](https://discussions.scouting.org/t/parent-invites/175057 "2020-08-07T23:00:48Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![DavidBacon](https://avatars.discourse-cdn.com/v4/letter/d/e0b2c6/32.png) [@DavidBacon](https://discussions.scouting.org/u/DavidBacon)\
**Post date:** [August 7, 2020, 11:00pm UTC](https://discussions.scouting.org/t/parent-invites/175057/1 "2020-08-07T23:00:49Z")

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We have a parent unable to connect to their Scout in Scoutbook. Their invite has no link and no password. We have updated and resent the invite many times with the same result. Ideas? Help? Thank you.

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**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\
**Post date:** [August 7, 2020, 11:12pm UTC](https://discussions.scouting.org/t/parent-invites/175057/2 "2020-08-07T23:12:11Z")

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Someone recently suggested on another thread that the parent may already have an account with no password set. Have they tried the recover/reset password link?

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**Author:** ![DavidBacon](https://avatars.discourse-cdn.com/v4/letter/d/e0b2c6/32.png) [@DavidBacon](https://discussions.scouting.org/u/DavidBacon)\
**Post date:** [August 7, 2020, 11:24pm UTC](https://discussions.scouting.org/t/parent-invites/175057/3 "2020-08-07T23:24:04Z")

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Good thought Charlie. How would she access that?

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**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\
**Post date:** [August 7, 2020, 11:31pm UTC](https://discussions.scouting.org/t/parent-invites/175057/4 "2020-08-07T23:31:41Z")

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Go to [scoutbook.com](http://scoutbook.com) as if she’s going to login. Use the email address that’s receiving the invites as the username. Click “forgot password”

 ![image](https://global.discourse-cdn.com/scouting/original/2X/9/96750a6728533a159a601ca016eb7df1ac9ef665.png)

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**Author:** ![DavidBacon](https://avatars.discourse-cdn.com/v4/letter/d/e0b2c6/32.png) [@DavidBacon](https://discussions.scouting.org/u/DavidBacon)\
**Post date:** [August 7, 2020, 11:56pm UTC](https://discussions.scouting.org/t/parent-invites/175057/5 "2020-08-07T23:56:49Z")

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It worked! Thank you!

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**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\
**Post date:** [August 8, 2020, 12:00am UTC](https://discussions.scouting.org/t/parent-invites/175057/6 "2020-08-08T00:00:47Z")

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Also, please make sure you use the “Search For Existing User” function. A lot of adults already have accounts in Scoutbook or [my.scouting.org](http://my.scouting.org), although they might not realize it.

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [August 15, 2020, 12:00am UTC](https://discussions.scouting.org/t/parent-invites/175057/7 "2020-08-15T00:00:57Z")

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