# Parent not receiving emails from our troop but receives son's troop emails **URL:** \ **Category:** Scoutbook & Scoutbook Plus Bugs\ **Created:** [April 23, 2024, 7:12pm UTC](https://discussions.scouting.org/t/parent-not-receiving-emails-from-our-troop-but-receives-sons-troop-emails/420602 "2024-04-23T19:12:05Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![SarahFrick](https://avatars.discourse-cdn.com/v4/letter/s/ec9cab/32.png) [@SarahFrick](https://discussions.scouting.org/u/SarahFrick)\ **Post date:** [April 23, 2024, 7:12pm UTC](https://discussions.scouting.org/t/parent-not-receiving-emails-from-our-troop-but-receives-sons-troop-emails/420602/1 "2024-04-23T19:12:05Z")
I have a scout that transferred into our troop (BSA ID: 137117021). Mom is receiving emails from me through scoutbook but dad is not. Dad receives email for his son’s troop. Dad is on the list of bcc people if I include that but he does not receive the email. I tried unchecking the bcc and sending an email and it sent to just mom. Thanks, Sarah ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [April 23, 2024, 8:05pm UTC](https://discussions.scouting.org/t/parent-not-receiving-emails-from-our-troop-but-receives-sons-troop-emails/420602/2 "2024-04-23T20:05:15Z")
@SarahFrick We can try something. Not sure if it will work or not. ---
**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\ **Post date:** [April 30, 2024, 8:05pm UTC](https://discussions.scouting.org/t/parent-not-receiving-emails-from-our-troop-but-receives-sons-troop-emails/420602/3 "2024-04-30T20:05:19Z")
Closed on April 30, 2024, 8:05pm UTC This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.