Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.

Scouting Forums

Parent only showing on one child

having an issue with scoutbook. This is the case with 2 sets of brothers and their parent/guardian. The parent is connected to one of two brothers seemingly correctly. Then when I go to the other brother the parent name appears but when I click into the account it is empty. It is only showing a name, no email, and say that this person has been invited but has never connected. How do I resolve this?

Please post the bsa member numbers of the scouts (no names), and we can look into it.

Family #1

Connected scout: 13864692

Not connected scout: 137308711

Parent: 137308721

Family #2

Correctly Connected scout: 137108002

Not connected scout: 137308774

Parent/guardian: userid 11875816

These should be fixed now.

Thank you. Appears to be fixed!

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.