# Parent removed from Scout's SB+ profile **URL:** \ **Category:** Scoutbook & Scoutbook Plus Bugs\ **Created:** [September 5, 2024, 2:22pm UTC](https://discussions.scouting.org/t/parent-removed-from-scouts-sb-profile/443729 "2024-09-05T14:22:25Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![AndrewPlatte](https://avatars.discourse-cdn.com/v4/letter/a/c77e96/32.png) [@AndrewPlatte](https://discussions.scouting.org/u/AndrewPlatte)\ **Post date:** [September 5, 2024, 2:22pm UTC](https://discussions.scouting.org/t/parent-removed-from-scouts-sb-profile/443729/1 "2024-09-05T14:22:25Z")
This may be an isolated issue, but my connection to my child was removed in SB and SB+. It was not done by the other parent (my spouse). I am a Pack admin and key 3 in the unit. I had removed myself as an assigned leader to my child’s den in the new den editor function under the roster in SB+ this week exploring another issue and then added myself back as an assigned leader. A couple days later I noticed that my connection as a parent to my child in the Pack was removed and it only lists my spouse as a parent in the system. My other two children in a Scouts BSA troop and Venturing Crew were not affected. I will get reconnected as a Parent to my Cub Scout, but wanted to pass along that issue since it appears to be connected to the system doing something rather than an admin’s actions. ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [September 5, 2024, 2:38pm UTC](https://discussions.scouting.org/t/parent-removed-from-scouts-sb-profile/443729/2 "2024-09-05T14:38:19Z")
@AndrewPlatte I see you connected to 3 as parent - is that the correct number? if you re-established the connection what BSA # Scout was dropped? ---
**Author:** ![AndrewPlatte](https://avatars.discourse-cdn.com/v4/letter/a/c77e96/32.png) [@AndrewPlatte](https://discussions.scouting.org/u/AndrewPlatte)\ **Post date:** [September 5, 2024, 2:41pm UTC](https://discussions.scouting.org/t/parent-removed-from-scouts-sb-profile/443729/3 "2024-09-05T14:41:33Z")
SB and SB+ only show 2 connections, but it should be 3. The BSA ID of the one that is not being displayed or was dropped is 137300344 ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [September 5, 2024, 2:42pm UTC](https://discussions.scouting.org/t/parent-removed-from-scouts-sb-profile/443729/4 "2024-09-05T14:42:02Z")
OH I bet I know the issue - just a sec ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [September 5, 2024, 2:43pm UTC](https://discussions.scouting.org/t/parent-removed-from-scouts-sb-profile/443729/5 "2024-09-05T14:43:56Z")
yeah it dropped the parent position but kept the parent connection to HP - this was reported last week ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [September 5, 2024, 2:46pm UTC](https://discussions.scouting.org/t/parent-removed-from-scouts-sb-profile/443729/6 "2024-09-05T14:46:58Z")
is the parent checkbox not checked in connection ---
**Author:** ![AndrewPlatte](https://avatars.discourse-cdn.com/v4/letter/a/c77e96/32.png) [@AndrewPlatte](https://discussions.scouting.org/u/AndrewPlatte)\ **Post date:** [September 5, 2024, 2:47pm UTC](https://discussions.scouting.org/t/parent-removed-from-scouts-sb-profile/443729/7 "2024-09-05T14:47:14Z")
Thanks for the information! Do I need to reconnect the parent position or will this be automatically fixed later? ---
**Author:** ![AndrewPlatte](https://avatars.discourse-cdn.com/v4/letter/a/c77e96/32.png) [@AndrewPlatte](https://discussions.scouting.org/u/AndrewPlatte)\ **Post date:** [September 5, 2024, 2:48pm UTC](https://discussions.scouting.org/t/parent-removed-from-scouts-sb-profile/443729/8 "2024-09-05T14:48:11Z")
Parent is not checked in connections ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [September 5, 2024, 2:48pm UTC](https://discussions.scouting.org/t/parent-removed-from-scouts-sb-profile/443729/9 "2024-09-05T14:48:28Z")
if you go to scout \> Connections \> click your name \> is the parent checkbox still checked? Just tell me, leave as is so Devs can see it for me and we can fix after that ---
**Author:** ![AndrewPlatte](https://avatars.discourse-cdn.com/v4/letter/a/c77e96/32.png) [@AndrewPlatte](https://discussions.scouting.org/u/AndrewPlatte)\ **Post date:** [September 5, 2024, 2:49pm UTC](https://discussions.scouting.org/t/parent-removed-from-scouts-sb-profile/443729/10 "2024-09-05T14:49:05Z")
I will leave it as is until told to do something different ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [September 5, 2024, 2:50pm UTC](https://discussions.scouting.org/t/parent-removed-from-scouts-sb-profile/443729/11 "2024-09-05T14:50:17Z")
I will send you a direct message \> look at top right Avatar to find it \> it will be a green envelope \> it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC) ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [September 5, 2024, 2:51pm UTC](https://discussions.scouting.org/t/parent-removed-from-scouts-sb-profile/443729/12 "2024-09-05T14:51:53Z")
You can fix Friday morning - that will give enough time for data ---
**Author:** ![AndrewPlatte](https://avatars.discourse-cdn.com/v4/letter/a/c77e96/32.png) [@AndrewPlatte](https://discussions.scouting.org/u/AndrewPlatte)\ **Post date:** [September 5, 2024, 2:54pm UTC](https://discussions.scouting.org/t/parent-removed-from-scouts-sb-profile/443729/13 "2024-09-05T14:54:10Z")
I will do it after Friday! Thanks for the information. ---
**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\ **Post date:** [September 12, 2024, 2:54pm UTC](https://discussions.scouting.org/t/parent-removed-from-scouts-sb-profile/443729/14 "2024-09-12T14:54:49Z")
Closed on September 12, 2024, 2:54pm UTC This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.