# Parent unable to pay membership renewal

**URL:** <https://discussions.scouting.org/t/parent-unable-to-pay-membership-renewal/472477>\
**Category:** My Scouting Tools\
**Created:** [March 5, 2025, 3:28pm UTC](https://discussions.scouting.org/t/parent-unable-to-pay-membership-renewal/472477 "2025-03-05T15:28:29Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![PatrickEgan](https://avatars.discourse-cdn.com/v4/letter/p/c0e974/32.png) [@PatrickEgan](https://discussions.scouting.org/u/PatrickEgan)\
**Post date:** [March 5, 2025, 3:28pm UTC](https://discussions.scouting.org/t/parent-unable-to-pay-membership-renewal/472477/1 "2025-03-05T15:28:29Z")

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I have a parent, BSA ID 14509117, in the Pack that is unable to pay their Scouts, BSA ID 14509121, membership renewal. When I try to pay it through the Pack it tells me there is an existing order.

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [March 5, 2025, 3:34pm UTC](https://discussions.scouting.org/t/parent-unable-to-pay-membership-renewal/472477/2 "2025-03-05T15:34:09Z")

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@PatrickEgan the parent can try going to [my.scouting.org](http://my.scouting.org) \> My Applications \> My Renewals - Complete Payment

If that does not work they can use Withdraw Renewal and start over

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**Author:** ![PatrickEgan](https://avatars.discourse-cdn.com/v4/letter/p/c0e974/32.png) [@PatrickEgan](https://discussions.scouting.org/u/PatrickEgan)\
**Post date:** [March 5, 2025, 8:08pm UTC](https://discussions.scouting.org/t/parent-unable-to-pay-membership-renewal/472477/3 "2025-03-05T20:08:23Z")

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He tried that and there are not any applications/renewal options available.

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [March 5, 2025, 8:21pm UTC](https://discussions.scouting.org/t/parent-unable-to-pay-membership-renewal/472477/4 "2025-03-05T20:21:35Z")

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Then they should call your council