Parent with 2 BSA ids

I have a parent that has 2 BSA ids.
14785355 - TX - last name spelled correct, but address is old
14796562 - IN - last name incorrect, but address is correct.
Both show with the same email address which is correct.
Both show connected to his son in the troop. His son’s BSA id is 14785354.

He should be in the Buffalo Trace Council now in Indiana.

Thanks
Richard

@RichardMcIntosh SO YOU ARE SAYING THERE ARE 2 SCOUTBOOK USERS?

Yes he is in Scoutbook as 2 users with the info I provided.

@RichardMcIntosh please talk to user - he has 2 logins - one is just Email - then one is jt####1983 - the second has all his past MIDs (BSA#s) attached to it. Probably second one is better - he used it 3 months ago. Once we know that we can get it cleaned up

He hasn’t been able to logon for awhile now. That’s when I noticed 2 users in SB for him.
I just checked again and now I only see the 14796562 user and the name is spelled correctly and address is correct.
The jt####1983 email is correct as well.

I will send you a direct message > look at top right Avatar to find it > it will be a green dot with a number 1 > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)

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