# Parent with no calendar view

**URL:** <https://discussions.scouting.org/t/parent-with-no-calendar-view/435731>\
**Category:** Using Scoutbook & Scoutbook Plus\
**Tags:** scoutbook\
**Created:** [July 26, 2024, 3:02am UTC](https://discussions.scouting.org/t/parent-with-no-calendar-view/435731 "2024-07-26T03:02:56Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![StephenMarquardo](https://avatars.discourse-cdn.com/v4/letter/s/858c86/32.png) [@StephenMarquardo](https://discussions.scouting.org/u/StephenMarquardo)\
**Post date:** [July 26, 2024, 3:02am UTC](https://discussions.scouting.org/t/parent-with-no-calendar-view/435731/1 "2024-07-26T03:02:56Z")

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I have a parent who has been locked out of Scoutbook for several months. We were finally able to get the parent logged in tonight, but I’m finding that he does not see the option for Scoutbook+ and cannot get into the calendar. I’m still thinking there may be something wrong with the account and would appreciate someone taking a look.

Parent Member ID: 136246119

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**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\
**Post date:** [July 26, 2024, 3:21am UTC](https://discussions.scouting.org/t/parent-with-no-calendar-view/435731/2 "2024-07-26T03:21:35Z")

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@StephenMarquardo

Have the parent go directly to [https://advancements.scouting.org](https://advancements.scouting.org) and let us know if that works.

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**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\
**Post date:** [July 26, 2024, 4:13am UTC](https://discussions.scouting.org/t/parent-with-no-calendar-view/435731/3 "2024-07-26T04:13:58Z")

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@StephenMarquardo Could you ask this parent to try logging in at my.Scouting? I would recommend having him double-check his preferred e-mail address there.

His primary BSA member ID number should be: 135019094

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**Author:** ![StephenMarquardo](https://avatars.discourse-cdn.com/v4/letter/s/858c86/32.png) [@StephenMarquardo](https://discussions.scouting.org/u/StephenMarquardo)\
**Post date:** [July 26, 2024, 11:05pm UTC](https://discussions.scouting.org/t/parent-with-no-calendar-view/435731/4 "2024-07-26T23:05:42Z")

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He gets a message that says “NO SCOUTBOOK PLUS ACCESS”

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**Author:** ![StephenMarquardo](https://avatars.discourse-cdn.com/v4/letter/s/858c86/32.png) [@StephenMarquardo](https://discussions.scouting.org/u/StephenMarquardo)\
**Post date:** [July 26, 2024, 11:07pm UTC](https://discussions.scouting.org/t/parent-with-no-calendar-view/435731/5 "2024-07-26T23:07:17Z")

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This is not the membership number he sees in my.scouting. He sees 123019616

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**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\
**Post date:** [July 26, 2024, 11:14pm UTC](https://discussions.scouting.org/t/parent-with-no-calendar-view/435731/6 "2024-07-26T23:14:56Z")

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@StephenMarquardo

It appears he has 3 BSA Member IDs in 2 Councils and 2 [my.scouting.org](http://my.scouting.org) IDs. We need to know which [my.scouting.org](http://my.scouting.org) ID he wants to keep then we can get that ID working properly. One ID is a verizon e-mail address, the other is not an email address but ends with his first name. Please find out which ID he wishes to retain and let us know.

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**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\
**Post date:** [July 26, 2024, 11:33pm UTC](https://discussions.scouting.org/t/parent-with-no-calendar-view/435731/7 "2024-07-26T23:33:59Z")

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@StephenMarquardo I sent you a private message.

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [August 2, 2024, 11:34pm UTC](https://discussions.scouting.org/t/parent-with-no-calendar-view/435731/8 "2024-08-02T23:34:47Z")

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Closed on August 2, 2024, 11:34pm UTC

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