Hi we have a parent with two member IDs - he has an active one 14348114, and an inactive one 13766075. He’s having trouble getting emails and RSVPing for his Scout in Scoutbook Plus (it’s showing invalid emails). Is it still necessary to merge the user ID’s with the new system?
Thanks for any help/advice.
@AndrewBurns I am checking.
reupping this one… Has this been addressed? Parent can login but is still can’t be emailed from the troop in SB+…
@AndrewBurns The issue has been reported to the developers.
ETA on a fix or any kind of workaround for the email issue?
We are getting this message on the email screen:
@AndrewBurns The developers have identified the problem, but I do not have a timeline for when it might be fixed.
