I was at a meeting and was approached by several parents who could not access their scout’s information on their phones. I verified I was able to access on both my mobile and computer. I verified the connection of the parent to the Scout on the Scout’s Profile in Scoutbook. Discussed clearing cache technique to no avail. Parent even deleted the app and successfully reloaded it. If we can get this one up, it will likely be the same solution for the others I have. Scout Member ID 136784140, parent SMID 141023984. They get a Woops! Message.
@TopDog so these screens are the Red Scouting app? it looks like the parent is currently logged in now.
