The balance emails interface is not allowing me select anyone in our unit except for one child (and her two parents). The filter by balance option is also not working to get around this. This particular set of parents have two kids in the pack with the same negative balance so they are checked for both kids even though I can only select one kid.
@RachelVirden - well you cannot email someone with no email. And you have to use the scroll to see the others.
We will report this issue. I will need the Scouting America Member ID (no names) of the Scout with no e-mail.
Youth that cannot be selected: 141008439
Youth that can be selected: 140341166
Parents of both youth: 140255576 (Can you change this first name to just John) & 14226769
Second Example Youth: 141010188
Parents of this youth: 141341565 & 141010183
I was able to change the first name since it was correct on the my.scouting.org account. Note there is a discrepancy in addresses between his records. Have him check his address in Scoutbook. If it is correct, make a change then change it back to update all systems to match. If it is wrong, change it to the correct address.
I’ll get your issue reported.
Watch Scoutbook Plus Change Log - Scouting Forums for an announcement of a fix.
