# PayPal Charging Incorrect Fee

**URL:** <https://discussions.scouting.org/t/paypal-charging-incorrect-fee/507583>\
**Category:** Using Scoutbook & Scoutbook Plus\
**Tags:** paypal, account\
**Created:** [October 3, 2025, 1:26pm UTC](https://discussions.scouting.org/t/paypal-charging-incorrect-fee/507583 "2025-10-03T13:26:13Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![JeremyGinsberg](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/jeremyginsberg/32/16073_2.png) [@JeremyGinsberg](https://discussions.scouting.org/u/JeremyGinsberg)\
**Post date:** [October 3, 2025, 1:26pm UTC](https://discussions.scouting.org/t/paypal-charging-incorrect-fee/507583/1 "2025-10-03T13:26:13Z")

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Had a parent pay via the PayPal integration. The balance was $40.00, it tacked on the $1.95 for the fee but the net we recieved from PayPal was $39.37, showing the fee was $2.58. I have another Scout with a similar $40.00 balance and went to pay it to see what fee it would charge and it was the same $1.95 also.

 ![Screenshot 2025-10-03 at 8.17.34 AM](https://global.discourse-cdn.com/scouting/original/3X/2/7/271d37bcaeaa9f5ef1c72fef01143ffe70a91276.png)

 ![Screenshot 2025-10-03 at 8.22.52 AM](https://global.discourse-cdn.com/scouting/original/3X/b/3/b336720d035420e603277d1148afea11883cb1fc.png)

 ![Screenshot 2025-10-03 at 8.18.14 AM](https://global.discourse-cdn.com/scouting/original/3X/1/d/1d6b6bcb31a2b61754cd06f97ae795448f3e791b.png)

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**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [October 3, 2025, 3:20pm UTC](https://discussions.scouting.org/t/paypal-charging-incorrect-fee/507583/2 "2025-10-03T15:20:13Z")

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@JeremyGinsberg

> **[Fees | Merchant and Business](https://www.paypal.com/us/business/paypal-business-fees)**
>
> Get detailed information about PayPal's merchant fees. See our competitive rates for domestic and international selling.

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**Author:** ![JeremyGinsberg](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/jeremyginsberg/32/16073_2.png) [@JeremyGinsberg](https://discussions.scouting.org/u/JeremyGinsberg)\
**Post date:** [October 3, 2025, 3:28pm UTC](https://discussions.scouting.org/t/paypal-charging-incorrect-fee/507583/4 "2025-10-03T15:28:09Z")

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We used the integration with PayPal in Scoutbook; fees should adjust accordingly. The tool indicated in Scoutbook that we received $40.00 net, but in reality, we did not. Therefore, the integration is not functioning properly. We as units don’t have an ability to adjust the fee PayPal would charge.

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [October 3, 2025, 3:29pm UTC](https://discussions.scouting.org/t/paypal-charging-incorrect-fee/507583/5 "2025-10-03T15:29:04Z")

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@JeremyGinsberg might be Paypal changed the charge?? will have to check

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**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [October 3, 2025, 3:30pm UTC](https://discussions.scouting.org/t/paypal-charging-incorrect-fee/507583/6 "2025-10-03T15:30:14Z")

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@JeremyGinsberg - that is why i posted the link for merchant fees.. if paypal changed the fee structure that is not a Scouting America issue

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [October 3, 2025, 3:38pm UTC](https://discussions.scouting.org/t/paypal-charging-incorrect-fee/507583/7 "2025-10-03T15:38:41Z")

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Paypal is charging you alot - I wonder what form of payment was used - that effects some paypal charges.

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**Author:** ![JeremyGinsberg](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/jeremyginsberg/32/16073_2.png) [@JeremyGinsberg](https://discussions.scouting.org/u/JeremyGinsberg)\
**Post date:** [October 3, 2025, 3:45pm UTC](https://discussions.scouting.org/t/paypal-charging-incorrect-fee/507583/8 "2025-10-03T15:45:31Z")

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The solution within Scoutbook doesn’t ask that question; payment type, before you get to this screen. You aren’t even logged into PayPal yet. The fee is predetermined at this point it seems.

@Stephen_Hornak - If PayPal changed the fees, it should reflect in the integrated function between Scoutbook and PayPal. As mentioned, as a Unit Admin, we have no control over adjusting the fees since this is an integrated function within Scoutbook.

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**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [October 3, 2025, 5:16pm UTC](https://discussions.scouting.org/t/paypal-charging-incorrect-fee/507583/9 "2025-10-03T17:16:03Z")

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@JeremyGinsberg- not sure that anyone on the forums can do anything about the pre and post transaction fees.

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**Author:** ![JeremyGinsberg](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/jeremyginsberg/32/16073_2.png) [@JeremyGinsberg](https://discussions.scouting.org/u/JeremyGinsberg)\
**Post date:** [October 3, 2025, 5:40pm UTC](https://discussions.scouting.org/t/paypal-charging-incorrect-fee/507583/10 "2025-10-03T17:40:03Z")

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Think the issue here is being lost….

- User clicks the PayPal button within Scoutbook
- Scoutbook Screen showed a fee of $1.95 to total a transaction for $41.95
- Scoutbook recorded a transaction from PayPal for net $40.00 ($40.00 + $1.95 fee)
- PayPal Transaction differs, which is creating an unbalanced transaction for the unit; $40.00 vs $39.37 due to the actual charge from PayPal of $2.58 in a fee.
- I have $0.63 unaccounted for. And this is ALL driven from the built-in integration between Scoutbook and PayPal.
- Need to understand why the user is being told $1.95 in fees vs. the actual charge of $2.58 AND why Scoutbook is getting back incorrect data.

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**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [October 3, 2025, 6:00pm UTC](https://discussions.scouting.org/t/paypal-charging-incorrect-fee/507583/11 "2025-10-03T18:00:40Z")

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@JeremyGinsberg- nobody the forums has any insight into the paypal integration

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**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\
**Post date:** [October 3, 2025, 6:27pm UTC](https://discussions.scouting.org/t/paypal-charging-incorrect-fee/507583/12 "2025-10-03T18:27:17Z")

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I’m not exactly sure where to start on this, but I have asked the developers a question about how the PayPal fee of $1.95 was populated.

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<div class="post-metadata">

**Author:** ![JeremyGinsberg](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/jeremyginsberg/32/16073_2.png) [@JeremyGinsberg](https://discussions.scouting.org/u/JeremyGinsberg)\
**Post date:** [October 3, 2025, 6:28pm UTC](https://discussions.scouting.org/t/paypal-charging-incorrect-fee/507583/13 "2025-10-03T18:28:49Z")

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Thank you! @jacobfetzer

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<div class="post-metadata">

**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [October 3, 2025, 6:30pm UTC](https://discussions.scouting.org/t/paypal-charging-incorrect-fee/507583/14 "2025-10-03T18:30:48Z")

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@JeremyGinsberg- i did find this calculator

> **[PayPal Fee Calculator 2025 | Online Fee Calculator](https://www.onlinefeecalculator.com/)**
>
> PayPal Fee Calculator 2025: Know How much ask for, Know How much you will get. Calculate PayPal's Merchant Account Fees, Standard fees, Personal Payment / Sale (Domestic), International Fees, Micropayments Fees, Non-Profit Fees, PayPal Here (tm)...

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [October 3, 2025, 6:55pm UTC](https://discussions.scouting.org/t/paypal-charging-incorrect-fee/507583/15 "2025-10-03T18:55:21Z")

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it just does not add up - it was sent right and calculated right for a standard account - even if Paypal thought it was 41.95 they still took more out off the purchase than their standard fees.

As a Note: I would not use Paypal - I have known (and heard of more) a few units that lost all $$ in their Paypal accounts cause Paypal froze it thinking they were laundering money - and there was no recourse. We moved to Stripe where it just goes straight to our bank account.

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [October 10, 2025, 6:55pm UTC](https://discussions.scouting.org/t/paypal-charging-incorrect-fee/507583/16 "2025-10-10T18:55:29Z")

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