Placed in wrong Council

I had an active Scout Book Account that was perfect. It had my daughter and myself and all of our training in it. Now I am assigned to a new council that I have never been a member in and all of that information is gone. Who do I contact for this error?

I need more information to find your account as your name is common. I’ll send you a private message. Click on the blue circle with white J when the green number appears.

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