@AmandaJarrett I sent you a private message.
BSA ID 14182126 (keep this one)
BSA ID 14163573
@JillBarr they need to us the username without the #1
In both cases the scout’s complete record was replaced with a new record that is blank except for profile info.
@RobFaris we will look at it
@RobFaris I will send you a direct message > look at top right Avatar to find it > it will be a green dot with a number 1 > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)
My son currently has 2 BSA accounts. How can I merge them? I spoke with a person at our council. She noticed my son’s newer BSA number has the incorrect birthday. She wasn’t able to help merge them because she just started working there and has yet to be given full access. Thank you in advance.
@MercedesPerez Please check his date of birth, but your Scout’s Scoutbook accounts have been merged.
@JenniferOlinger You are AWESOME! Thank you so much!