# Problems adding users to events or logs **URL:** \ **Category:** Internet Advancement\ **Created:** [September 7, 2021, 2:50pm UTC](https://discussions.scouting.org/t/problems-adding-users-to-events-or-logs/248276 "2021-09-07T14:50:09Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [September 7, 2021, 2:50pm UTC](https://discussions.scouting.org/t/problems-adding-users-to-events-or-logs/248276/1 "2021-09-07T14:50:09Z")
If you are having issues adding individuals to events or logs - please post your BSA # and what log/event you are trying to modify. Ex. 2095867 - Cannot modify Hiking Log - title Philmont Use THIS format so we can pass it one fast and not have to read a paragraph to find data please. ---
**Author:** ![MichaelSoares](https://avatars.discourse-cdn.com/v4/letter/m/7feea3/32.png) [@MichaelSoares](https://discussions.scouting.org/u/MichaelSoares)\ **Post date:** [September 7, 2021, 3:10pm UTC](https://discussions.scouting.org/t/problems-adding-users-to-events-or-logs/248276/2 "2021-09-07T15:10:40Z")
12513426 - Cannot edit service hours titled FUMC work day. I had 1 Scout and one registered adult that I missed when entering the event. When I try to add them I get the following message after clicking on Edit and Finish: “Whoops! Looks like we encountered an issue temporarily. Please try again later.” I have continued to get the same message, despite trying multiple times over the course of 2 weeks. thank you ---
**Author:** ![ThomasRichards](https://avatars.discourse-cdn.com/v4/letter/t/c67d28/32.png) [@ThomasRichards](https://discussions.scouting.org/u/ThomasRichards)\ **Post date:** [September 7, 2021, 5:41pm UTC](https://discussions.scouting.org/t/problems-adding-users-to-events-or-logs/248276/3 "2021-09-07T17:41:28Z")
127347270 - Can’t add a scout 12979451 to any troop g10 events. Need to add to these 2020 events: Oct Camp at Home, Sept Camp at Home, August Camp at home, July Camp at home, Snow Camp, and 2019: ILST Fall '19 ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [September 7, 2021, 9:17pm UTC](https://discussions.scouting.org/t/problems-adding-users-to-events-or-logs/248276/4 "2021-09-07T21:17:25Z")
A post was split to a new topic: [Parents in Scoutbook](https://discussions.scouting.org/t/parents-in-scoutbook/248296) ---
**Author:** ![HubertShaffer](https://avatars.discourse-cdn.com/v4/letter/h/49beb7/32.png) [@HubertShaffer](https://discussions.scouting.org/u/HubertShaffer)\ **Post date:** [September 10, 2021, 3:38pm UTC](https://discussions.scouting.org/t/problems-adding-users-to-events-or-logs/248276/5 "2021-09-10T15:38:21Z")
8338516 - Cannot add individuals to Philmont Camping and Hiking logs (July/August 2021). Error message: “Error. Whoops! Looks like we encountered an issue temporarily. Please try again later.” I have tried again multiple times over multiple days. ---
**Author:** ![StephenHenley](https://avatars.discourse-cdn.com/v4/letter/s/85f322/32.png) [@StephenHenley](https://discussions.scouting.org/u/StephenHenley)\ **Post date:** [September 10, 2021, 7:35pm UTC](https://discussions.scouting.org/t/problems-adding-users-to-events-or-logs/248276/6 "2021-09-10T19:35:21Z")
128860732 - Cannot modify Hiking details (distance, elevation, participants, etc) title Philmont Hike 12480772 - reported same ---
**Author:** ![ShannonKastner](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/shannonkastner/32/385_2.png) [@ShannonKastner](https://discussions.scouting.org/u/ShannonKastner)\ **Post date:** [September 11, 2021, 10:03pm UTC](https://discussions.scouting.org/t/problems-adding-users-to-events-or-logs/248276/7 "2021-09-11T22:03:41Z")
125350493 - trying to add Scout to service project “Troop 88 trail with Urban Riders” ---
**Author:** ![KimberlyWaterfield](https://avatars.discourse-cdn.com/v4/letter/k/e47c2d/32.png) [@KimberlyWaterfield](https://discussions.scouting.org/u/KimberlyWaterfield)\ **Post date:** [September 12, 2021, 3:32pm UTC](https://discussions.scouting.org/t/problems-adding-users-to-events-or-logs/248276/8 "2021-09-12T15:32:59Z")
114667057 I cannot edit Hiking log - Philmont in July, Camping log - August Campout in August nor the September Fishing campout I just added. The Philmont hiking log I filled out once already because I used that to complete their 50 Miler award but now it shows no participants nor lists the mileage and altitude. ---
**Author:** ![BrandonRector](https://avatars.discourse-cdn.com/v4/letter/b/0ea827/32.png) [@BrandonRector](https://discussions.scouting.org/u/BrandonRector)\ **Post date:** [September 13, 2021, 12:13pm UTC](https://discussions.scouting.org/t/problems-adding-users-to-events-or-logs/248276/9 "2021-09-13T12:13:56Z")
ID# 129525454 Cannot add names to the following events for Troops 835B and 835G: Service - Brandon B’s Eagle Project Camping - Bodie Island Beach Trip Service - Bodie Island Trail Work Service - Thomas R’s Eagle Project ---
**Author:** ![VictoriaMorgan](https://avatars.discourse-cdn.com/v4/letter/v/e480ec/32.png) [@VictoriaMorgan](https://discussions.scouting.org/u/VictoriaMorgan)\ **Post date:** [September 13, 2021, 6:57pm UTC](https://discussions.scouting.org/t/problems-adding-users-to-events-or-logs/248276/10 "2021-09-13T18:57:18Z")
128994645 Can create new IA activity events but not edit/add people to service hours events already created Sept 11 Mission Possible Sept 12 Rise Against Hunger Sept 20 Bread Partners ---
**Author:** ![MichaelHageman](https://avatars.discourse-cdn.com/v4/letter/m/2acd7d/32.png) [@MichaelHageman](https://discussions.scouting.org/u/MichaelHageman)\ **Post date:** [September 13, 2021, 7:29pm UTC](https://discussions.scouting.org/t/problems-adding-users-to-events-or-logs/248276/11 "2021-09-13T19:29:03Z")
104706185 cannot enter or modify events for anyone other than his son or himself. He is a troop admin and until recently was able to perform this function. ---
**Author:** ![BryanMartin](https://avatars.discourse-cdn.com/v4/letter/b/c37758/32.png) [@BryanMartin](https://discussions.scouting.org/u/BryanMartin)\ **Post date:** [September 14, 2021, 2:12pm UTC](https://discussions.scouting.org/t/problems-adding-users-to-events-or-logs/248276/12 "2021-09-14T14:12:09Z")
BSA ID: 131910974 - Similarly to others, I cannot edit events in Internet Advancement. The event I am trying to edit is titled **Henry Horton - Backpacking 1-Night** , dated August 14. I can create events, but cannot go back and edit them. Never had this problem before. When I try to make changes, I get the following message after clicking on Edit and Finish: “_ **Whoops! Looks like we encountered an issue temporarily. Please try again later** _.” I get the same message, despite trying multiple times over the course of several weeks. ---
**Author:** ![ChristopherBaker3](https://avatars.discourse-cdn.com/v4/letter/c/b4bc9f/32.png) [@ChristopherBaker3](https://discussions.scouting.org/u/ChristopherBaker3)\ **Post date:** [September 14, 2021, 5:31pm UTC](https://discussions.scouting.org/t/problems-adding-users-to-events-or-logs/248276/13 "2021-09-14T17:31:43Z")
131345734 - Cannot modify “Conner Burgess Eagle Service Proj.” to add additional attendees. ---
**Author:** ![RamonNegron](https://avatars.discourse-cdn.com/v4/letter/r/b3f665/32.png) [@RamonNegron](https://discussions.scouting.org/u/RamonNegron)\ **Post date:** [September 14, 2021, 7:43pm UTC](https://discussions.scouting.org/t/problems-adding-users-to-events-or-logs/248276/14 "2021-09-14T19:43:54Z")
BSA ID: **131485491** - Cannot Add **ANY** Scouts to **ANY** events (Camping/Hiking/Service Hours) I’m getting an Error Pop Up for any NEW or OLD events: "Error. Whoops! Looks like we encountered an issue temporarily. Please try again later.” I even tried events from back in 2017 and 2018 with the same result. I can successfully add NEW events with no issues, but even on those new Events, I cannot add additional Scouts to the event. This has been going on for over 2 weeks now. ---
**Author:** ![JasonMcCullough](https://avatars.discourse-cdn.com/v4/letter/j/53a042/32.png) [@JasonMcCullough](https://discussions.scouting.org/u/JasonMcCullough)\ **Post date:** [September 15, 2021, 3:11pm UTC](https://discussions.scouting.org/t/problems-adding-users-to-events-or-logs/248276/15 "2021-09-15T15:11:26Z")
134956377 - All events in July August and September for Pack 177, Fort Benning, GA. There are multiple Service, Camping and Hiking events in each of these months that have the same issue. ---
**Author:** ![KennethLawrence](https://avatars.discourse-cdn.com/v4/letter/k/7ab992/32.png) [@KennethLawrence](https://discussions.scouting.org/u/KennethLawrence)\ **Post date:** [September 17, 2021, 12:49am UTC](https://discussions.scouting.org/t/problems-adding-users-to-events-or-logs/248276/16 "2021-09-17T00:49:13Z")
133492450 - Camping Log - Cains Farm 133492450 - Service Log - Flag Day Flag Setup ---
**Author:** ![SatyajitPhanse](https://avatars.discourse-cdn.com/v4/letter/s/b77776/32.png) [@SatyajitPhanse](https://discussions.scouting.org/u/SatyajitPhanse)\ **Post date:** [September 17, 2021, 10:17pm UTC](https://discussions.scouting.org/t/problems-adding-users-to-events-or-logs/248276/17 "2021-09-17T22:17:39Z")
12006491 - All of them ---
**Author:** ![JamesHansen1](https://avatars.discourse-cdn.com/v4/letter/j/a88e4f/32.png) [@JamesHansen1](https://discussions.scouting.org/u/JamesHansen1)\ **Post date:** [September 18, 2021, 2:13pm UTC](https://discussions.scouting.org/t/problems-adding-users-to-events-or-logs/248276/18 "2021-09-18T14:13:52Z")
130483108 - all events ---
**Author:** ![ArthurMenzer](https://avatars.discourse-cdn.com/v4/letter/a/8c91f0/32.png) [@ArthurMenzer](https://discussions.scouting.org/u/ArthurMenzer)\ **Post date:** [September 19, 2021, 5:55am UTC](https://discussions.scouting.org/t/problems-adding-users-to-events-or-logs/248276/19 "2021-09-19T05:55:08Z")
124124060 - cannot add participants to several camping events - example: Lopez Island Bike Trip ---
**Author:** ![MitchellHibbs](https://avatars.discourse-cdn.com/v4/letter/m/b5e925/32.png) [@MitchellHibbs](https://discussions.scouting.org/u/MitchellHibbs)\ **Post date:** [September 21, 2021, 8:47pm UTC](https://discussions.scouting.org/t/problems-adding-users-to-events-or-logs/248276/20 "2021-09-21T20:47:10Z")
BSA ID: 12883007 - Cannot add any people to any activity. Currently needing to add to activity: Inks Lake State Park [Next page](https://discussions.scouting.org/t/problems-adding-users-to-events-or-logs/248276.md?page=2)