Problems viewing pack roster on iPad and iPhone to quick adD advancements

This week I have noticed I can only see my Pack’s Tiger den roster. This is a pain since I’m the lion and bear leader (fill in) and out of 40+ cubs I can only see 6 when using my iPhone or iPad. If I’m on the laptop it’s fine and normal. I use my phone a lot to double check things needed at the store or Cub Scout profile for awards.

What am I missing?? Yes I have powered down & cleared cache/history on both devices

Depending on your registered and functional positions, you might not have access to all of the dens. However, if you normally have access, have you tried the Reset Filters button on the roster, regardless of what the filters currently say? It seems like the filters get messed up behind the scenes.

@LianneRutty - it is obvious that the issue is with the iphone and ipad. Are you using safari on both ? As far as the filter settings you would need to look here:


tap that filter icon then click or tap this