# Problems with Connections Manager

**URL:** <https://discussions.scouting.org/t/problems-with-connections-manager/506556>\
**Category:** Using Scoutbook & Scoutbook Plus\
**Created:** [August 27, 2025, 3:07am UTC](https://discussions.scouting.org/t/problems-with-connections-manager/506556 "2025-08-27T03:07:38Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![AmandaSteiner](https://avatars.discourse-cdn.com/v4/letter/a/bbce88/32.png) [@AmandaSteiner](https://discussions.scouting.org/u/AmandaSteiner)\
**Post date:** [August 27, 2025, 3:07am UTC](https://discussions.scouting.org/t/problems-with-connections-manager/506556/1 "2025-08-27T03:07:38Z")

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Hi again!

I’m not sure what happened but many adults appear to have connections in Connections Manager that they do not need. I have tried to edit them by unchecking options and pressing save, but nothing happens. The green dot indicating that they have full permission is still present. For some adults and/or Scouts, nothing happens when I click either the row or the table. Is this a known issue with Connections Manager or is something wrong with my account? I have not had issues editing connections in the past.

Thanks for your help!

Amanda

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**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\
**Post date:** [August 27, 2025, 3:31am UTC](https://discussions.scouting.org/t/problems-with-connections-manager/506556/2 "2025-08-27T03:31:09Z")

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> [@AmandaSteiner](#):
>
> The green dot indicating that they have full permission is still present.

Are these for adults who are parents/guardians of the scouts? If so, Scouting America policy mandated some time ago that they be given Full Control permissions. Also note that anyone listed as a unit admin, a sub-unit admin, registered as one of the unit Key 3, or assigned as a Key 3 Delegate will also have Full Control based on those positions.

Of these are not parent/scout pairs, if you can provide the Scouting America Member IDs (no names please!) for the non-parent-adult/scout pairs that you believe are in error, the SUAC volunteers may be able to assist with diagnosis.

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [September 3, 2025, 3:31am UTC](https://discussions.scouting.org/t/problems-with-connections-manager/506556/3 "2025-09-03T03:31:57Z")

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Closed on September 3, 2025, 3:31am UTC

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