I have a volunteer who has a youth listed as earning their Life rank Feb. 6, 2019. In his My.Scouting profile and his ScoutNet profile, it lists Star as being earned February 6, 2019. Because of this, it will not allow them to enter his Life rank with the correct date. It also lists Star as being earned Feb. 7th - AFTER Life.
How can this be corrected? Who can I speak to about help for this?