Rank input error- rank not available

Can’t put in tenderfoot rank for scout (14659494). I just get an error message that the rank is not available.

@DavidBest2 is the Scout set to the current version of TF? can you change the version (either way) and see if it resets?

The requirements version is set as 2022 and there is no option to change it. I also just had it happen with another scout (the newer scouts earned scout rank and tenderfoot rank at summer camp so it happened to two of them).

@DavidBest2 ok let me take a look

the bsa number of the additional scout is 141907039

@DavidBest2 - is this the same issue you had back in January?

I don’t think so

@DavidBest2

ok so what is the resolution?

I have resolved it through the method used before. When will this software problem get fixed?

@DavidBest2 - scouting america does not release time lines. Please watch the change log for the fix announcement

@DavidBest2 check this again plase