I registered my husband with BSA (he’s enjoying the campouts and I wanted to test the system). He showed up on my rechartering paperwork as well as our new (ish) executive officer. I took off many people as folks dropped out. It was all correct on my rechartering paperwork that was submitted.
Neither my.scouting.org nor scoutbook have been updated with the corrected rooster. In addition, my husband shows up in Scoutbook as pending (meaning I think pending for a scoutbook account) but not my.scouting.org.
Council wants a copy of his registration as they can’t see him. They do have his CBC and YPT.
He also doesn’t show up under Application Manager so there’s a real possibility of a user error.
So - questions - when does the rechartering rooster update in scoutbook and my.scouting.org? Why is a person in one but not the other? And finally, how do I prove the registration? He showed up on the recharter so I didn’t print a papercopy. Or if I messed up with not completing his registration, do I restart?
I’m committee chair so I have access to most all things in our troop. I’m just overly frustrated on all of this - I’ve spent a lot of time on all of this.
TIA