I have a family that is no longer able to login to scoutbook. When they do “Forget my username” they get "my.Scouting Username: DeactiAAEB31EExxxxxxxxx@xxxx.xxx
Someone at Council mentioned a Key 3 should be able to login and “Reinvite” them, but I cannot find an “invite” button anywhere to click.
Using the above username, with a password reset will not work either, they get an error stating their Username/Password is invalid. Any suggestions?