Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
Apple (@me, @icloud) and Comcast (@comcast) email accounts are not receiving Scoutbook communications (event reminders or email communications).
We have a den meeting on the calendar with reminders setup. A reminder was sent today but my wife (den leader) and myself did not receive the reminder email. The other den leader did receive the invite. I tried sending an email directly to my wife and myself via the pack > send message but neither of us receive the message.
The messages are not in the junk folder
I have also tried changing my associated email address to an @comcast.net address and I am not receiving the verification code to make the change. I was able to successfully change the email to an @mccormickcraft.com domain.
I am having the same issue. It at least worked last Monday 10/19 but over the weekend we didn’t receive the reminders. My wife and I didn’t receive copies of the emails I sent direct. I know some did because they responded to the emails.
I am seeing this as well. Not just for reminders, but for messages sent as well. Some recipients are receiving them and some aren’t. It appears they are delivering to Gmail fine, but not to Hotmail.
Can we have any detail on when the issue started and when it was resolved so we can convey what needs resending? Maybe some sense of the cause as well?
