Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
Good afternoon, we have an old scout that is no longer in our Pack that is still showing under Advancement Report Preview. This scout has been removed from our Roster by Council. However, when I login Scoutbook + and click on my notification for Needs Purchasing (bell at the top), the Advancement Report Preview shows this Scout has 3 shooting pins that needs to be awarded. When I run this report from Scoutbook, it does not show this Scout. Only does it show under Scoutbook +. When I click Award in hopes to remove him from the list I get these following errors below. Please assist if you can, BIG THANK YOU in advance!
Well that scout is still registered in Pack 777 - Key 3 can see this at Official roster at my.scouting.org. The issue is the scout is not in Scoutbook so you cannot clear the issue. We can sync the scout back into SB if you want.
Thank you for your quick response! After the scout has been synced back to SB, do I need to contact Council to have this scout un-registered? Or is that something you can assist with as well?
@CharlesKrager I synced scout back - give it 24 hours. Councils rarely unregister scouts (its a numbers game) - you will most likely just have to wait for the registration to expire.
Thank you so much for the assistance! I checked this scouts account and it’s actually showing the expiration date of 01/31/2025. Thank you again for your support.
Since the Scout’s registration expired on 1/31/25, Donovan’s sync will most likely fail as Scouting America reduced the grace period to 2 months. There is a slight chance the Scout may be back in your Pack after 4:00 PM Central today but then be removed again overnight.
