# Renewal Status Closed

**URL:** <https://discussions.scouting.org/t/renewal-status-closed/443742>\
**Category:** My Scouting Tools\
**Tags:** renewals\
**Created:** [September 5, 2024, 4:50pm UTC](https://discussions.scouting.org/t/renewal-status-closed/443742 "2024-09-05T16:50:35Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![BobbyKung](https://avatars.discourse-cdn.com/v4/letter/b/fbc32d/32.png) [@BobbyKung](https://discussions.scouting.org/u/BobbyKung)\
**Post date:** [September 5, 2024, 4:50pm UTC](https://discussions.scouting.org/t/renewal-status-closed/443742/1 "2024-09-05T16:50:35Z")

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I may have accidentally Opt Out of what I thought was my secondary role in the Troop. Now my Renewal Status is Closed. Is there any way to undo my blunder?

Thanks!

\*1) Desktop  
\*2) Windows 11 Pro  
\*3) Chrome Version 128.0.6613.119 (Official Build) (64-bit)  
\*4) Incognito  
\*5) 128293375 NCAC

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**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [September 5, 2024, 4:51pm UTC](https://discussions.scouting.org/t/renewal-status-closed/443742/2 "2024-09-05T16:51:20Z")

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@BobbyKung - i would suggest calling your council

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**Author:** ![Matt.Johnson](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/matt.johnson/32/23672_2.png) [@Matt.Johnson](https://discussions.scouting.org/u/Matt.Johnson)\
**Post date:** [September 5, 2024, 5:47pm UTC](https://discussions.scouting.org/t/renewal-status-closed/443742/3 "2024-09-05T17:47:29Z")

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> [@BobbyKung](#):
>
> I may have accidentally Opt Out of what I thought was my secondary role in the Troop. Now my Renewal Status is Closed. Is there any way to undo my blunder?

While clearly a bug, I’ve been told the only fix is to engage council. They can either reverse it or will engage their support channels to reverse it. We had the same thing happen in our pack.

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**Author:** ![WilliamFoster2](https://avatars.discourse-cdn.com/v4/letter/w/ccd318/32.png) [@WilliamFoster2](https://discussions.scouting.org/u/WilliamFoster2)\
**Post date:** [September 10, 2024, 5:57am UTC](https://discussions.scouting.org/t/renewal-status-closed/443742/4 "2024-09-10T05:57:50Z")

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Matt -you mentioned having the same thing happen. Was the opt out issue resolved? If so we need to open a direct line to the folks that resolved it so we can share the process with all. I’m stuck (chair) in opt out and now expired…  
Mike

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**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\
**Post date:** [September 10, 2024, 11:21am UTC](https://discussions.scouting.org/t/renewal-status-closed/443742/5 "2024-09-10T11:21:22Z")

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@WilliamFoster2

Contact your Council for assistance getting renewed.

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**Author:** ![Matt.Johnson](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/matt.johnson/32/23672_2.png) [@Matt.Johnson](https://discussions.scouting.org/u/Matt.Johnson)\
**Post date:** [September 10, 2024, 9:52pm UTC](https://discussions.scouting.org/t/renewal-status-closed/443742/6 "2024-09-10T21:52:30Z")

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> [@WilliamFoster2](#):
>
> Was the opt out issue resolved?

Not yet. Must work it with your council.