When using the negative balance message option to send messages out. If choosing a scout, it sends the message to the scout and their parents. If choosing only an adult, the message does not send or is never received.
I have noticed the same issue. My post went unanswered so hoping someone has good feedback for you.
@JackKennedy - by adult do you mean the parent of the scout ?
That has been my observation. I cannot select a Scout unless they have their own email / account. Selecting only the Parent of the Scout, will not send a message.
Yes, either their parent or a registered adult leader(they are often the same). If we charge an adult a charge, for example, a deposit for a high adventure base, and they have a negative balance, you can checkbox the adult, but it will not send the adult a negative balance message.
@JackKennedy @CraigKalkomey - this has been reported. Watch the change log for updates