Our troop is utilizing Zoom to host weekly patrol meetings, and we send out reminder emails via Scoutbook.
One Scout, who joined the troop three months ago, no longer appears with his patrol, not even the troop roster. His parents are not visible either.
As the Scoutmaster and one of the troop admins, I still am “connected” to the Scout when looking through “My Connections,” but his parents are completely gone from our database. His membership is said to have ended today, April 15, 2020. I have no idea why he and his parents just disappeared from our current roster.
Any help is greatly appreciated, thank you and Happy Scouting!