Scout disappeared from Scout book How do I retrieve her

I was trying to move her from Webelos to Troop and her account disappeared. her number is 137513997
Thank you

@ReginaldClifford She should sync back into Pack tonight - she needs to register with the troop also - not just move in Scoutbook

Thanks. I had understood. from My executive that moving her would suffice. Does this mean I can go the the payment portal and state she is a scout and move her?

MYST Transfer tool Unit.pdf (191.2 KB)
To transfer a Key 3 needs to do this in my.scouting.org

Great thank you, Went to do that and I get the message that a parent or guardian birthday is missing and I have to contact council. So doing that…

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