# Scout disappeared when I tried to reassign dens **URL:** \ **Category:** Scoutbook & Scoutbook Plus Bugs\ **Created:** [November 7, 2024, 6:24pm UTC](https://discussions.scouting.org/t/scout-disappeared-when-i-tried-to-reassign-dens/457222 "2024-11-07T18:24:25Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![GaryPayne](https://avatars.discourse-cdn.com/v4/letter/g/dfb087/32.png) [@GaryPayne](https://discussions.scouting.org/u/GaryPayne)\ **Post date:** [November 7, 2024, 6:24pm UTC](https://discussions.scouting.org/t/scout-disappeared-when-i-tried-to-reassign-dens/457222/1 "2024-11-07T18:24:25Z")
I was removing a scout from a den that I incorrectly assigned them to. As I made that edit and saved the progress the scout is no longer showing in my roster. BSA ID of the scout is 141363756 Thanks for your help. ---
**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\ **Post date:** [November 7, 2024, 6:35pm UTC](https://discussions.scouting.org/t/scout-disappeared-when-i-tried-to-reassign-dens/457222/2 "2024-11-07T18:35:40Z")
Do you still have a connection to the scout in your My Connections page in Scoutbook? If so, you should be able to remove the end-date from their membership in the previous den, and retry the process. If not, the [@SUAC](https://discussions.scouting.org/groups/suac) should be able to set an overnight sync to get the scout back on your Scoutbook roster. The best way to move the scouts from den to den (or patrol to patrol) has historically been (in Classic Scoutbook) to go to the roster for the _ **receiving** _ den/patrol, then select “Reassign Scouts”. ---
**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\ **Post date:** [November 7, 2024, 6:36pm UTC](https://discussions.scouting.org/t/scout-disappeared-when-i-tried-to-reassign-dens/457222/3 "2024-11-07T18:36:19Z")
I have requested a sync to bring them back onto your scoutbook roster. This could take up to 24 hours. At that point, you’ll need to assign them to a den. ---
**Author:** ![GaryPayne](https://avatars.discourse-cdn.com/v4/letter/g/dfb087/32.png) [@GaryPayne](https://discussions.scouting.org/u/GaryPayne)\ **Post date:** [November 7, 2024, 7:57pm UTC](https://discussions.scouting.org/t/scout-disappeared-when-i-tried-to-reassign-dens/457222/4 "2024-11-07T19:57:43Z")
Thanks for the help. gp ---
**Author:** ![GaryPayne](https://avatars.discourse-cdn.com/v4/letter/g/dfb087/32.png) [@GaryPayne](https://discussions.scouting.org/u/GaryPayne)\ **Post date:** [November 7, 2024, 7:59pm UTC](https://discussions.scouting.org/t/scout-disappeared-when-i-tried-to-reassign-dens/457222/5 "2024-11-07T19:59:10Z")
I checked there too but the scout wasn’t listed. ---
**Author:** ![MeganRodden](https://avatars.discourse-cdn.com/v4/letter/m/4bbf92/32.png) [@MeganRodden](https://discussions.scouting.org/u/MeganRodden)\ **Post date:** [November 8, 2024, 2:31am UTC](https://discussions.scouting.org/t/scout-disappeared-when-i-tried-to-reassign-dens/457222/6 "2024-11-08T02:31:23Z")
Jacob - I have a similar issue that occurred with a scout when I was trying to move dens. I suspect that instead of removing him from then den that I removed him from the available scouts list which took him off my roster by accident. The council says they still see him connected to us but I don’t know how to get him back on my roster. Is the sync you did in this situation the same type of thing that I might need? ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [November 8, 2024, 2:47am UTC](https://discussions.scouting.org/t/scout-disappeared-when-i-tried-to-reassign-dens/457222/7 "2024-11-08T02:47:54Z")
@MeganRodden yes a bug was introduced that effects when you change sub-units - post the BSA number and we can resolve it ---
**Author:** ![MeganRodden](https://avatars.discourse-cdn.com/v4/letter/m/4bbf92/32.png) [@MeganRodden](https://discussions.scouting.org/u/MeganRodden)\ **Post date:** [November 8, 2024, 1:40pm UTC](https://discussions.scouting.org/t/scout-disappeared-when-i-tried-to-reassign-dens/457222/8 "2024-11-08T13:40:57Z")
Member ID: 141114762 ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [November 8, 2024, 1:42pm UTC](https://discussions.scouting.org/t/scout-disappeared-when-i-tried-to-reassign-dens/457222/9 "2024-11-08T13:42:56Z")
@MeganRodden ok that scout should sync this afternoon or overnight and show up out of den ---
**Author:** ![AdrienCaudrelier](https://avatars.discourse-cdn.com/v4/letter/a/b77776/32.png) [@AdrienCaudrelier](https://discussions.scouting.org/u/AdrienCaudrelier)\ **Post date:** [November 8, 2024, 2:04pm UTC](https://discussions.scouting.org/t/scout-disappeared-when-i-tried-to-reassign-dens/457222/10 "2024-11-08T14:04:16Z")
It happened to me yesterday. after 24 hours, the scout showed back up in the system under unassigned. ---
**Author:** ![SCOTTGATTIS](https://avatars.discourse-cdn.com/v4/letter/s/96bed5/32.png) [@SCOTTGATTIS](https://discussions.scouting.org/u/SCOTTGATTIS)\ **Post date:** [November 13, 2024, 5:49pm UTC](https://discussions.scouting.org/t/scout-disappeared-when-i-tried-to-reassign-dens/457222/12 "2024-11-13T17:49:28Z")
I also have lost a Cub in editing a Den. 141185374 Could you please add him back? ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [November 13, 2024, 6:06pm UTC](https://discussions.scouting.org/t/scout-disappeared-when-i-tried-to-reassign-dens/457222/13 "2024-11-13T18:06:58Z")
@SCOTTGATTIS I set scout up for overnight Sync - will come back in OUT of Den and will need to be added to den ---
**Author:** ![SCOTTGATTIS](https://avatars.discourse-cdn.com/v4/letter/s/96bed5/32.png) [@SCOTTGATTIS](https://discussions.scouting.org/u/SCOTTGATTIS)\ **Post date:** [November 14, 2024, 3:19pm UTC](https://discussions.scouting.org/t/scout-disappeared-when-i-tried-to-reassign-dens/457222/14 "2024-11-14T15:19:52Z")
He’s shown up now. Thank you! ---
**Author:** ![DanielleReeves](https://avatars.discourse-cdn.com/v4/letter/d/a3d4f5/32.png) [@DanielleReeves](https://discussions.scouting.org/u/DanielleReeves)\ **Post date:** [November 16, 2024, 2:29am UTC](https://discussions.scouting.org/t/scout-disappeared-when-i-tried-to-reassign-dens/457222/15 "2024-11-16T02:29:25Z")
@DonovanMcNeil I had the same issue with a scout disappearing after trying to move between dens. Member ID: 140461412 Can you please assist? Thank you! ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [November 16, 2024, 3:37am UTC](https://discussions.scouting.org/t/scout-disappeared-when-i-tried-to-reassign-dens/457222/16 "2024-11-16T03:37:30Z")
@DanielleReeves I have requested a position sync. ---
**Author:** ![AliciaRitter](https://avatars.discourse-cdn.com/v4/letter/a/67e7ee/32.png) [@AliciaRitter](https://discussions.scouting.org/u/AliciaRitter)\ **Post date:** [November 18, 2024, 3:20pm UTC](https://discussions.scouting.org/t/scout-disappeared-when-i-tried-to-reassign-dens/457222/17 "2024-11-18T15:20:16Z")
Hi! Apologies, I accidentally deleted a scout from our Troop roster when I went to reassign them to a different patrol. Can you please help me get them back on our Scoutbook roster? Member ID: 13917609. Will all of their advancement records still show? Thank you! ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [November 18, 2024, 3:25pm UTC](https://discussions.scouting.org/t/scout-disappeared-when-i-tried-to-reassign-dens/457222/18 "2024-11-18T15:25:32Z")
> [@AliciaRitter](#): > > 13917609 @AliciaRitter over the next 24 hours the Scout will come back into unit OUT of Patrol ---
**Author:** ![AliciaRitter](https://avatars.discourse-cdn.com/v4/letter/a/67e7ee/32.png) [@AliciaRitter](https://discussions.scouting.org/u/AliciaRitter)\ **Post date:** [November 18, 2024, 3:26pm UTC](https://discussions.scouting.org/t/scout-disappeared-when-i-tried-to-reassign-dens/457222/19 "2024-11-18T15:26:02Z")
Thank you so much!!! ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [November 18, 2024, 3:27pm UTC](https://discussions.scouting.org/t/scout-disappeared-when-i-tried-to-reassign-dens/457222/20 "2024-11-18T15:27:48Z")
@AliciaRitter looking again - if you need back faster you can go to your Dashboard - My Connection \> find the Scout \> go to membership and fix there ---
**Author:** ![AliciaRitter](https://avatars.discourse-cdn.com/v4/letter/a/67e7ee/32.png) [@AliciaRitter](https://discussions.scouting.org/u/AliciaRitter)\ **Post date:** [November 18, 2024, 3:31pm UTC](https://discussions.scouting.org/t/scout-disappeared-when-i-tried-to-reassign-dens/457222/21 "2024-11-18T15:31:56Z")
Thank you so much for the help! I am not seeing the My Connection on the dashboard. Is that the same as Connections Manager? I believe when I went there, she was also not showing up there. Thank you for your guidance! [Next page](https://discussions.scouting.org/t/scout-disappeared-when-i-tried-to-reassign-dens/457222.md?page=2)