# Scout in Den Missing from Quick Entry

**URL:** <https://discussions.scouting.org/t/scout-in-den-missing-from-quick-entry/246889>\
**Category:** Using Scoutbook & Scoutbook Plus\
**Created:** [August 26, 2021, 12:18pm UTC](https://discussions.scouting.org/t/scout-in-den-missing-from-quick-entry/246889 "2021-08-26T12:18:38Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Yddeyma](https://avatars.discourse-cdn.com/v4/letter/y/7ea924/32.png) [@Yddeyma](https://discussions.scouting.org/u/Yddeyma)\
**Post date:** [August 26, 2021, 12:18pm UTC](https://discussions.scouting.org/t/scout-in-den-missing-from-quick-entry/246889/1 "2021-08-26T12:18:38Z")

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Hi,

I have a Scout that I am connected tom that is in my den, where I am listed as den leader, den admin, and Pack admin. When I try to use quick entry, he disappears. This happened with a few other Scouts but fixed itself after a few days. All the Scouts are new to our unit.

I think I must not have a setting right, is there something else I need to do to get them fully accessible when in quick entry?

Edit: parent has not connected, could that do it?

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [August 26, 2021, 12:23pm UTC](https://discussions.scouting.org/t/scout-in-den-missing-from-quick-entry/246889/2 "2021-08-26T12:23:44Z")

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you need to make sure their memberships are approved

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**Author:** ![Yddeyma](https://avatars.discourse-cdn.com/v4/letter/y/7ea924/32.png) [@Yddeyma](https://discussions.scouting.org/u/Yddeyma)\
**Post date:** [August 26, 2021, 12:35pm UTC](https://discussions.scouting.org/t/scout-in-den-missing-from-quick-entry/246889/3 "2021-08-26T12:35:01Z")

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How do I do that? They are approved in my.Scouting.

Amy

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [August 26, 2021, 12:37pm UTC](https://discussions.scouting.org/t/scout-in-den-missing-from-quick-entry/246889/4 "2021-08-26T12:37:02Z")

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sorry @Yddeyma - go to Scoutbook memberships and make sure the Approve toggle is on at the bottom so thy have a green shield

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**Author:** ![Yddeyma](https://avatars.discourse-cdn.com/v4/letter/y/7ea924/32.png) [@Yddeyma](https://discussions.scouting.org/u/Yddeyma)\
**Post date:** [August 26, 2021, 1:58pm UTC](https://discussions.scouting.org/t/scout-in-den-missing-from-quick-entry/246889/5 "2021-08-26T13:58:31Z")

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Everyone has a green shield. Just resent parent connection email. She logged in and now it works. The kid was already green. I think their parent had to connect or quick entry won’t work. Weird. Because I could still enter advancements individually.

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**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\
**Post date:** [August 26, 2021, 4:34pm UTC](https://discussions.scouting.org/t/scout-in-den-missing-from-quick-entry/246889/6 "2021-08-26T16:34:34Z")

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The parents do not have to have logged in for QE to work. That sounds like a coincidence.

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [September 2, 2021, 4:35pm UTC](https://discussions.scouting.org/t/scout-in-den-missing-from-quick-entry/246889/7 "2021-09-02T16:35:01Z")

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