# Scout is Missing from Scoutbook

**URL:** <https://discussions.scouting.org/t/scout-is-missing-from-scoutbook/509817>\
**Category:** Using Scoutbook & Scoutbook Plus\
**Created:** [March 9, 2026, 9:35pm UTC](https://discussions.scouting.org/t/scout-is-missing-from-scoutbook/509817 "2026-03-09T21:35:19Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![TiffanyBeffel](https://avatars.discourse-cdn.com/v4/letter/t/a87d85/32.png) [@TiffanyBeffel](https://discussions.scouting.org/u/TiffanyBeffel)\
**Post date:** [March 9, 2026, 9:35pm UTC](https://discussions.scouting.org/t/scout-is-missing-from-scoutbook/509817/1 "2026-03-09T21:35:19Z")

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Had a previous issue with duplicate BSA ID’s for one scout. It was fixed, but now the scout is officially dropped off of our Scoutbook roster. He is still on our actual roster at [my.scouting.org](http://my.scouting.org). BSA ID is 133108157. Any ideas or help would be appreciated to resolve this and reduce risk of this happening in the future. Thank you so much!

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**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [March 9, 2026, 9:36pm UTC](https://discussions.scouting.org/t/scout-is-missing-from-scoutbook/509817/2 "2026-03-09T21:36:40Z")

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@TiffanyBeffel - are you touching any records for the scout in [scoutbook.scouting.org](http://scoutbook.scouting.org) such as membership, POR or patrols ?

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [March 9, 2026, 9:52pm UTC](https://discussions.scouting.org/t/scout-is-missing-from-scoutbook/509817/3 "2026-03-09T21:52:56Z")

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@TiffanyBeffel this scout was part of a known bug - I setup a 24 hour sync to get them back

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**Author:** ![TiffanyBeffel](https://avatars.discourse-cdn.com/v4/letter/t/a87d85/32.png) [@TiffanyBeffel](https://discussions.scouting.org/u/TiffanyBeffel)\
**Post date:** [March 9, 2026, 9:59pm UTC](https://discussions.scouting.org/t/scout-is-missing-from-scoutbook/509817/4 "2026-03-09T21:59:56Z")

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Thank you both. We are on Scoutbook Plus but I checked both just to make sure. I sincerely appreciate the help.

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [March 16, 2026, 10:00pm UTC](https://discussions.scouting.org/t/scout-is-missing-from-scoutbook/509817/5 "2026-03-16T22:00:58Z")

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