# Scout locked out with Google sign-in **URL:** \ **Category:** Using Scoutbook & Scoutbook Plus\ **Created:** [April 16, 2024, 3:22am UTC](https://discussions.scouting.org/t/scout-locked-out-with-google-sign-in/419260 "2024-04-16T03:22:37Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![StephenEllet](https://avatars.discourse-cdn.com/v4/letter/s/ba9def/32.png) [@StephenEllet](https://discussions.scouting.org/u/StephenEllet)\ **Post date:** [April 16, 2024, 3:22am UTC](https://discussions.scouting.org/t/scout-locked-out-with-google-sign-in/419260/1 "2024-04-16T03:22:37Z")
He’s locked out with the account set to use Google sign-in. How can we unlock and switch him back to email-password sign on method? BSA ID: 14369812 ---
**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\ **Post date:** [April 16, 2024, 3:37am UTC](https://discussions.scouting.org/t/scout-locked-out-with-google-sign-in/419260/2 "2024-04-16T03:37:38Z")
Try logging into [my.scouting.org](http://my.scouting.org) with his Google credentials. If that doesn’t work, you’ll need to ask your council to submit a ticket to national. ---
**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\ **Post date:** [April 16, 2024, 3:42am UTC](https://discussions.scouting.org/t/scout-locked-out-with-google-sign-in/419260/3 "2024-04-16T03:42:57Z")
It looks like he logged into [my.scouting.org](http://my.scouting.org) earlier today. ---
**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\ **Post date:** [April 23, 2024, 3:43am UTC](https://discussions.scouting.org/t/scout-locked-out-with-google-sign-in/419260/4 "2024-04-23T03:43:41Z")
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