# Scout login/password pulls up a different Scout

**URL:** <https://discussions.scouting.org/t/scout-login-password-pulls-up-a-different-scout/396924>\
**Category:** Using Scoutbook & Scoutbook Plus\
**Tags:** scoutbook\
**Created:** [January 15, 2024, 4:54pm UTC](https://discussions.scouting.org/t/scout-login-password-pulls-up-a-different-scout/396924 "2024-01-15T16:54:49Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![EricaWheeler1](https://avatars.discourse-cdn.com/v4/letter/e/ebca7d/32.png) [@EricaWheeler1](https://discussions.scouting.org/u/EricaWheeler1)\
**Post date:** [January 15, 2024, 4:54pm UTC](https://discussions.scouting.org/t/scout-login-password-pulls-up-a-different-scout/396924/1 "2024-01-15T16:54:49Z")

</div>

My Scout logs into his Scoutbook. I am watching him. He is using his personal login and password. When he logs in with his unique info, it says that he is a completely different person. It does not give any of his info. He has full access to someone else’s profile. Fortunately my Scout is honest and alerted me right away. I need this fixed asap. I’m concerned that someone may have access to my minor Scout’s personal info as well as his Scouting record. My Scout has not touched the other person’s record as he backs out immediately. I’m concerned about my Scout’s personal info as well as his advancement record.

This happened last year as well.

---

<div class="post-metadata">

**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [January 15, 2024, 5:30pm UTC](https://discussions.scouting.org/t/scout-login-password-pulls-up-a-different-scout/396924/2 "2024-01-15T17:30:45Z")

</div>

I see the issue @EricaWheeler1 give me a few

---

<div class="post-metadata">

**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [January 15, 2024, 5:37pm UTC](https://discussions.scouting.org/t/scout-login-password-pulls-up-a-different-scout/396924/3 "2024-01-15T17:37:20Z")

</div>

@EricaWheeler1 this is fix and reported in for investigation

---

<div class="post-metadata">

**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [January 15, 2024, 8:10pm UTC](https://discussions.scouting.org/t/scout-login-password-pulls-up-a-different-scout/396924/4 "2024-01-15T20:10:06Z")

</div>

@EricaWheeler1 here is my question to you - the BSA # for the other user is the same as the Scoutbook User ID for your scout - did you or scout try to add that number (Scoubook User ID) to [my.scouting.org](http://my.scouting.org) \> Manage Member ID?

---

<div class="post-metadata">

**Author:** ![EricaWheeler1](https://avatars.discourse-cdn.com/v4/letter/e/ebca7d/32.png) [@EricaWheeler1](https://discussions.scouting.org/u/EricaWheeler1)\
**Post date:** [January 15, 2024, 9:21pm UTC](https://discussions.scouting.org/t/scout-login-password-pulls-up-a-different-scout/396924/5 "2024-01-15T21:21:24Z")

</div>

We didn’t do anything. My guess is that the other person did.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [January 22, 2024, 9:22pm UTC](https://discussions.scouting.org/t/scout-login-password-pulls-up-a-different-scout/396924/6 "2024-01-22T21:22:05Z")

</div>

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.