# Scout missing from Scoutbook roster

**URL:** <https://discussions.scouting.org/t/scout-missing-from-scoutbook-roster/302128>\
**Category:** Scoutbook & Scoutbook Plus Bugs\
**Created:** [July 12, 2022, 3:27pm UTC](https://discussions.scouting.org/t/scout-missing-from-scoutbook-roster/302128 "2022-07-12T15:27:09Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![SeanCondon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/seancondon/32/18561_2.png) [@SeanCondon](https://discussions.scouting.org/u/SeanCondon)\
**Post date:** [July 12, 2022, 3:27pm UTC](https://discussions.scouting.org/t/scout-missing-from-scoutbook-roster/302128/1 "2022-07-12T15:27:09Z")

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Hello,  
I am the Cubmaster for our pack, earlier this week I noticed I have a Webelo scout that vanished from my unit roster in Scoutbook. I logged into [my.scouting.org](http://my.scouting.org) account and checked the unit roster there; he is still listed. I was unable to transfer him back in. My Committee Chair, another key three, is also unable to see him in Scoutbook. I did erase some old connections last week as some former volunteers were still showing up as connections to several scouts. I wonder if that didn’t mess something up.  
His scout ID is 14130957.  
Thank you for your help, and sorry for the hassle.

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**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\
**Post date:** [July 12, 2022, 3:30pm UTC](https://discussions.scouting.org/t/scout-missing-from-scoutbook-roster/302128/2 "2022-07-12T15:30:10Z")

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@SeanCondon

I requested a position sync for this Scout. Please check Scoutbook after 4:00 PM Central today. You will need to place him in a den after he is back on your pack roster.

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**Author:** ![SeanCondon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/seancondon/32/18561_2.png) [@SeanCondon](https://discussions.scouting.org/u/SeanCondon)\
**Post date:** [July 12, 2022, 3:49pm UTC](https://discussions.scouting.org/t/scout-missing-from-scoutbook-roster/302128/3 "2022-07-12T15:49:56Z")

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Thank you very much!

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [July 13, 2022, 3:50pm UTC](https://discussions.scouting.org/t/scout-missing-from-scoutbook-roster/302128/4 "2022-07-13T15:50:14Z")

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