# Scout Now Missing from Scoutbook

**URL:** <https://discussions.scouting.org/t/scout-now-missing-from-scoutbook/509867>\
**Category:** Using Scoutbook & Scoutbook Plus\
**Created:** [March 12, 2026, 8:51pm UTC](https://discussions.scouting.org/t/scout-now-missing-from-scoutbook/509867 "2026-03-12T20:51:00Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![TiffanyBeffel](https://avatars.discourse-cdn.com/v4/letter/t/a87d85/32.png) [@TiffanyBeffel](https://discussions.scouting.org/u/TiffanyBeffel)\
**Post date:** [March 12, 2026, 8:51pm UTC](https://discussions.scouting.org/t/scout-now-missing-from-scoutbook/509867/1 "2026-03-12T20:51:00Z")

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Referring a previous post and response from Jennifer Olinger below. Scout BSA ID 140134513 is now completely gone from our Scoutbook Plus roster. How can we get him back in?

**[JenniferOlinger](https://discussions.scouting.org/u/jenniferolinger)** [Scoutbook User Advisory Council](https://discussions.scouting.org/g/SUAC)

> [@Multiple BSA IDs in Scoutbook](https://discussions.scouting.org/t/multiple-bsa-ids-in-scoutbook/509548/3):
>
> for BSA ID 140134513, he is showing twice in our roster list on Scoutbook.

This Scout had a troop membership and also a patrol membership. I have ended the troop membership.

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [March 12, 2026, 8:54pm UTC](https://discussions.scouting.org/t/scout-now-missing-from-scoutbook/509867/2 "2026-03-12T20:54:30Z")

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> [@TiffanyBeffel](#):
>
> 140134513

@TiffanyBeffel that scout looks to be part of a larger bug - I set a 24 hour sync to get them back

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**Author:** ![TiffanyBeffel](https://avatars.discourse-cdn.com/v4/letter/t/a87d85/32.png) [@TiffanyBeffel](https://discussions.scouting.org/u/TiffanyBeffel)\
**Post date:** [March 12, 2026, 8:59pm UTC](https://discussions.scouting.org/t/scout-now-missing-from-scoutbook/509867/3 "2026-03-12T20:59:16Z")

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Thank you Donovan! Hopefully no more issues with the bugs. 🙂

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [March 19, 2026, 9:00pm UTC](https://discussions.scouting.org/t/scout-now-missing-from-scoutbook/509867/4 "2026-03-19T21:00:15Z")

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Closed on March 19, 2026, 9:00pm UTC

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