# Scout Profile Issues

**URL:** <https://discussions.scouting.org/t/scout-profile-issues/506925>\
**Category:** Using Scoutbook & Scoutbook Plus\
**Created:** [September 8, 2025, 7:42pm UTC](https://discussions.scouting.org/t/scout-profile-issues/506925 "2025-09-08T19:42:47Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![MatthewMorrell](https://avatars.discourse-cdn.com/v4/letter/m/8491ac/32.png) [@MatthewMorrell](https://discussions.scouting.org/u/MatthewMorrell)\
**Post date:** [September 8, 2025, 7:42pm UTC](https://discussions.scouting.org/t/scout-profile-issues/506925/1 "2025-09-08T19:42:47Z")

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Hi! Scoutbook Plus throws an error when we try to add one scout to a patrol. His account is not in the old Scoutbook. His BSA ID is 14154219. Any help would be appreciated.

This is for Troop 738B in NCAC; Seneca District.

**Error** `/0/parentUserIds/0 expected type: Integer, found: Null`

The Scout’s parent is BSA ID 14154220

Thank you!

Matt Morrell

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**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\
**Post date:** [September 8, 2025, 7:54pm UTC](https://discussions.scouting.org/t/scout-profile-issues/506925/2 "2025-09-08T19:54:25Z")

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@MatthewMorrell

This is a known issue.

Watch [Scoutbook - Scoutbook Plus Change Log - Scouting Forums](https://discussions.scouting.org/c/scoutbook/scoutbook-change-log/16) for an announcement of a fix.

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [September 8, 2025, 7:57pm UTC](https://discussions.scouting.org/t/scout-profile-issues/506925/3 "2025-09-08T19:57:29Z")

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@MatthewMorrell also the scout had some funny account issues - I do not think it solves the issue - but you might try again

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**Author:** ![MatthewMorrell](https://avatars.discourse-cdn.com/v4/letter/m/8491ac/32.png) [@MatthewMorrell](https://discussions.scouting.org/u/MatthewMorrell)\
**Post date:** [September 9, 2025, 10:12pm UTC](https://discussions.scouting.org/t/scout-profile-issues/506925/4 "2025-09-09T22:12:16Z")

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Thanks @DonovanMcNeil! That appears to have resolved the issue. Very much appreciated!!!

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [September 16, 2025, 10:12pm UTC](https://discussions.scouting.org/t/scout-profile-issues/506925/5 "2025-09-16T22:12:25Z")

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Closed on September 16, 2025, 10:12pm UTC

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