Scout showing as "Current" on one unit roster, "Needs to Register" on another unit roster

Scoutbook Scoutbook & Scoutbook Plus Bugs
1

I have a scout who shows up on the GLAAC P519 roster as “Current”, but on VHC P360 roster as “Needs to Register”. How can this be fixed?

GLAAC P519

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VHC P360

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2

@etruongcao The MID is difficult to read, but it looks like:

MID #141796045 - GLAAC (expiry date 06/30/2027)
MID #142276679 - VHC (expiry date 09/30/2026)

When a Scout is registered in 2 different councils, the Scout needs 2 Scoutbook accounts.

3

@JenniferOlinger

What’s the path forward to resolve this this? When you say “2 Scoutbook accounts”, are you saying 2 my.Scouting accounts? Would the parent need to go in and create another my.Scouting account?

The Scout transferred from GLAAC over to VHC, but when renewal came around, it looks like the parent sent the renewal registration to GLAAC instead of VHC. Does this mean he needs to double pay and send another registration renewal fee to VHC?

4

For the payment questions, you’ll need to ask the councils involved.

5

No, I mean the Scout needs 2 Scoutbook accounts. my.Scouting has usernames/logins. They are different. I will help with the Scoutbook issue. The process usually takes up to 24-48 hours.

If a Scout is registered in one council, they can register in another unit or council at no additional charge. This is called multiple registration. The council Registrars will need to work out the details.