# Scout shows up in MyScouting but not Scoutbook Plus

**URL:** <https://discussions.scouting.org/t/scout-shows-up-in-myscouting-but-not-scoutbook-plus/458108>\
**Category:** Scoutbook & Scoutbook Plus Bugs\
**Created:** [November 13, 2024, 2:31pm UTC](https://discussions.scouting.org/t/scout-shows-up-in-myscouting-but-not-scoutbook-plus/458108 "2024-11-13T14:31:29Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![KevinSwanson](https://avatars.discourse-cdn.com/v4/letter/k/8c91f0/32.png) [@KevinSwanson](https://discussions.scouting.org/u/KevinSwanson)\
**Post date:** [November 13, 2024, 2:31pm UTC](https://discussions.scouting.org/t/scout-shows-up-in-myscouting-but-not-scoutbook-plus/458108/1 "2024-11-13T14:31:29Z")

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One of our scouts (141315384) shows up as registered on the myscouting roster, but does not show up on the Scoutbook Plus roster. Can someone help?

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**Author:** ![KevinSwanson](https://avatars.discourse-cdn.com/v4/letter/k/8c91f0/32.png) [@KevinSwanson](https://discussions.scouting.org/u/KevinSwanson)\
**Post date:** [November 13, 2024, 2:42pm UTC](https://discussions.scouting.org/t/scout-shows-up-in-myscouting-but-not-scoutbook-plus/458108/2 "2024-11-13T14:42:39Z")

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I found another scout (141191603) with the same problem.

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [November 13, 2024, 3:50pm UTC](https://discussions.scouting.org/t/scout-shows-up-in-myscouting-but-not-scoutbook-plus/458108/3 "2024-11-13T15:50:42Z")

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@KevinSwanson I set up sync for both - they will reappear in Pack this afternoon or Morning - then will need to be added to Den

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [November 20, 2024, 3:51pm UTC](https://discussions.scouting.org/t/scout-shows-up-in-myscouting-but-not-scoutbook-plus/458108/4 "2024-11-20T15:51:14Z")

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