# Scout With Two Profiles **URL:** \ **Category:** Scoutbook & Scoutbook Plus Bugs\ **Created:** [February 13, 2025, 6:52pm UTC](https://discussions.scouting.org/t/scout-with-two-profiles/469801 "2025-02-13T18:52:22Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![LaddKettren](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/laddkettren/32/13687_2.png) [@LaddKettren](https://discussions.scouting.org/u/LaddKettren)\ **Post date:** [February 13, 2025, 6:52pm UTC](https://discussions.scouting.org/t/scout-with-two-profiles/469801/1 "2025-02-13T18:52:22Z")
We have a Scout that appears to have two Scoutbook Profiles: SB 13331396 and SB 13724501 The SB 13331396 does not have a BSA ID attached and shows the scout as their own parent. This profile also has all their previous advancement attached, whereas the SB 13724501 profile appears to have all their current advancements attached. Is this a call to council? ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [February 13, 2025, 7:00pm UTC](https://discussions.scouting.org/t/scout-with-two-profiles/469801/2 "2025-02-13T19:00:51Z")
> [@LaddKettren](#): > > 13724501 @LaddKettren we can clean it up - BUT it seems the Adventure requirements do not match - and Requirements do not merge - so I suggest you pull the Cub History for each Account first so you have data then we can merge the accounts - only unfinished things matter - finished things merge a final date ---
**Author:** ![LisaHeiman](https://avatars.discourse-cdn.com/v4/letter/l/258eb7/32.png) [@LisaHeiman](https://discussions.scouting.org/u/LisaHeiman)\ **Post date:** [February 13, 2025, 7:03pm UTC](https://discussions.scouting.org/t/scout-with-two-profiles/469801/3 "2025-02-13T19:03:59Z")
I also have a Scout with two profiles. Are you able to merge them? SB 10558050 and SB 13703432 His dad started an account when they lived in a different state and his mom started a new account when they relocated. ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [February 13, 2025, 7:10pm UTC](https://discussions.scouting.org/t/scout-with-two-profiles/469801/4 "2025-02-13T19:10:27Z")
@LisaHeiman that is fixed ---
**Author:** ![LaddKettren](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/laddkettren/32/13687_2.png) [@LaddKettren](https://discussions.scouting.org/u/LaddKettren)\ **Post date:** [February 13, 2025, 7:14pm UTC](https://discussions.scouting.org/t/scout-with-two-profiles/469801/5 "2025-02-13T19:14:58Z")
I have finished pulling the advancement records for both profiles. ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [February 13, 2025, 7:16pm UTC](https://discussions.scouting.org/t/scout-with-two-profiles/469801/6 "2025-02-13T19:16:58Z")
@LaddKettren ok that is fixed - check address as they were also different ---
**Author:** ![LaddKettren](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/laddkettren/32/13687_2.png) [@LaddKettren](https://discussions.scouting.org/u/LaddKettren)\ **Post date:** [February 13, 2025, 7:21pm UTC](https://discussions.scouting.org/t/scout-with-two-profiles/469801/7 "2025-02-13T19:21:11Z")
Awesome. I’ll start checking it and entering advancements. It looks like his mother’s profile is showing with his name instead of hers. Is that something she can login to Scoutbook and fix? ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [February 13, 2025, 7:24pm UTC](https://discussions.scouting.org/t/scout-with-two-profiles/469801/8 "2025-02-13T19:24:22Z")
@LaddKettren no it seems the Scout is connected to them self - mom is not connected or has been logging in as scout - I am cleaning up the connection ---
**Author:** ![LaddKettren](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/laddkettren/32/13687_2.png) [@LaddKettren](https://discussions.scouting.org/u/LaddKettren)\ **Post date:** [February 13, 2025, 7:27pm UTC](https://discussions.scouting.org/t/scout-with-two-profiles/469801/9 "2025-02-13T19:27:51Z")
Thank you for all the hardwork. This was a weird one. ---
**Author:** ![JamieHaller](https://avatars.discourse-cdn.com/v4/letter/j/e9c0ed/32.png) [@JamieHaller](https://discussions.scouting.org/u/JamieHaller)\ **Post date:** [February 14, 2025, 1:09am UTC](https://discussions.scouting.org/t/scout-with-two-profiles/469801/11 "2025-02-14T01:09:15Z")
Can you look at this for me? I have a leader who has 2 BSA ID numbers, something isn’t lining up as there is a different number on our roster. (ignore that our Charter is about to expire, that is a whole other issue they are working on) 141025243 on our roster 14216889 ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [February 14, 2025, 1:22am UTC](https://discussions.scouting.org/t/scout-with-two-profiles/469801/12 "2025-02-14T01:22:40Z")
@JamieHaller This should be fixed. ---
**Author:** ![JamieHaller](https://avatars.discourse-cdn.com/v4/letter/j/e9c0ed/32.png) [@JamieHaller](https://discussions.scouting.org/u/JamieHaller)\ **Post date:** [February 14, 2025, 1:34am UTC](https://discussions.scouting.org/t/scout-with-two-profiles/469801/13 "2025-02-14T01:34:26Z")
Can you try this one? Same thing. Please and thank you! 141060768 (on our roster) 140511224 ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [February 14, 2025, 1:40am UTC](https://discussions.scouting.org/t/scout-with-two-profiles/469801/14 "2025-02-14T01:40:05Z")
@JamieHaller This person is currently registered in 2 councils. He probably needs to have 2 Scoutbook userIDs. ---
**Author:** ![JamieHaller](https://avatars.discourse-cdn.com/v4/letter/j/e9c0ed/32.png) [@JamieHaller](https://discussions.scouting.org/u/JamieHaller)\ **Post date:** [February 14, 2025, 1:42am UTC](https://discussions.scouting.org/t/scout-with-two-profiles/469801/15 "2025-02-14T01:42:20Z")
Huh, interesting. He was a transfer back in August and left the prior council. Our Council said he was transferred properly and shows the end date from the last council. There is a missing link somewhere. I won’t worry about it then, it will sort itself out 🙂 thank you! ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [February 14, 2025, 1:44am UTC](https://discussions.scouting.org/t/scout-with-two-profiles/469801/16 "2025-02-14T01:44:20Z")
@JamieHaller If he is completely done in the other council, I can switch his BSA member ID number to your council. ---
**Author:** ![JamieHaller](https://avatars.discourse-cdn.com/v4/letter/j/e9c0ed/32.png) [@JamieHaller](https://discussions.scouting.org/u/JamieHaller)\ **Post date:** [February 14, 2025, 1:44am UTC](https://discussions.scouting.org/t/scout-with-two-profiles/469801/17 "2025-02-14T01:44:58Z")
Oh that would be wonderful. Please do, he is completely done. He is just as confused as we are. ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [February 14, 2025, 1:48am UTC](https://discussions.scouting.org/t/scout-with-two-profiles/469801/18 "2025-02-14T01:48:48Z")
@JamieHaller This is completed. ---
**Author:** ![MitchellMellin](https://avatars.discourse-cdn.com/v4/letter/m/e36b37/32.png) [@MitchellMellin](https://discussions.scouting.org/u/MitchellMellin)\ **Post date:** [February 20, 2025, 6:55pm UTC](https://discussions.scouting.org/t/scout-with-two-profiles/469801/19 "2025-02-20T18:55:27Z")
I have the same issue with my daugher having 2 profiles ID 1 - 13704383 (This is the one she is able to login to) ID 2 - 12930913 (This one has all her information) ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [February 20, 2025, 7:08pm UTC](https://discussions.scouting.org/t/scout-with-two-profiles/469801/20 "2025-02-20T19:08:14Z")
@MitchellMellin this is resolved - when posting IDs PLEASE post what ID kind it is - there are a few kinds. Also check DOB as there were 2 different ones ---
**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\ **Post date:** [February 27, 2025, 7:26pm UTC](https://discussions.scouting.org/t/scout-with-two-profiles/469801/22 "2025-02-27T19:26:01Z")
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.