Scoutbook Invitation for New User

[DavidLafko]

Hi All i keep getting confused here.
I have a new parent who did not sign up for any platform yet.
I sent her an invitation for scoutbook and when she tried to use it said there was no temp password and she was not able to create one. I know i had some back and forth before on whether she needs to do a my.scouting account first but was told previously that all you need is scoutbook.

So not sure what all she saw but looking for clarification do they need to do a my.scouting account first or can they just go with scoutbook?

[SteveCagigas]

She may already have an account, if she’s ever gone to any BSA training (in person or online), including Youth Protection Training.

[DavidLafko]

OK I know for sure she doesn’t because she only joined Scouting yesterday

[SteveCagigas]

Have her try the “forgot password” link on the Scoutbook login page. That might get her around the missing temporary password problem.

[DavidLafko]

That worked thanks… Now that should transition over to my.scouting as well right.

[SteveCagigas]

Well, it should…