# Scoutbook Plus: Can't Assign Valid Merit Badge Counselor to a Scout's Merit Badge - Search Doesn't Find Her

**URL:** <https://discussions.scouting.org/t/scoutbook-plus-cant-assign-valid-merit-badge-counselor-to-a-scouts-merit-badge-search-doesnt-find-her/511952>\
**Category:** Scoutbook & Scoutbook Plus Bugs\
**Tags:** scoutbook\
**Created:** [September 15, 2026, 11:54pm UTC](https://discussions.scouting.org/t/scoutbook-plus-cant-assign-valid-merit-badge-counselor-to-a-scouts-merit-badge-search-doesnt-find-her/511952 "2026-09-15T23:54:10Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![JenniferO\_Leary](https://avatars.discourse-cdn.com/v4/letter/j/cab0a1/32.png) [@JenniferO\_Leary](https://discussions.scouting.org/u/JenniferO_Leary)\
**Post date:** [September 15, 2026, 11:54pm UTC](https://discussions.scouting.org/t/scoutbook-plus-cant-assign-valid-merit-badge-counselor-to-a-scouts-merit-badge-search-doesnt-find-her/511952/1 "2026-09-15T23:54:10Z")

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When I try to assign a merit badge counselor to a scout, it can’t find her. One of our scout parents is a merit badge counselor. When I go into the Scout in scoutbook plus and try to assign the merit badge counselor, none of the search options will find her, even though she is a valid merit badge counselor for the Personal Management merit badge.

Here are the MB counselor search results from the counsel website:

> [Greater St. Louis Area Council Merit Badge Counselor System \> MBC Login](https://counselor.stlbsa.org/Merit-Badge-Counselors-By-Counselor/Details/cid/10882)
> 
> ## Counselor Details
> 
> # Counselor: (_removed by Moderator_)

> 

> | **Filter By Name:** |   
> |
> | --- | --- |

> 

> | Merit Badge |
> | --- |
> | [Family Life](https://counselor.stlbsa.org/Merit-Badge-Counselors-By-Badge/Details.aspx?bid=322 "View Merit Badge Details Page") |
> | [Personal Fitness](https://counselor.stlbsa.org/Merit-Badge-Counselors-By-Badge/Details.aspx?bid=361 "View Merit Badge Details Page") |
> | [Personal Management](https://counselor.stlbsa.org/Merit-Badge-Counselors-By-Badge/Details.aspx?bid=362 "View Merit Badge Details Page") |

I need to assign her to multiple scouts for the Personal Management MB. I’ve entered her first name, last name, and email address and it does not find her. When I do the advanced search to try to find her, it does not bring her up, for that matter, the results seem to be “mostly” alphabetical by first name, but stop at the “J” names.

I’d really like to get this resolved as soon as possible as her son will be aging it in the next month.=

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [September 16, 2026, 12:40am UTC](https://discussions.scouting.org/t/scoutbook-plus-cant-assign-valid-merit-badge-counselor-to-a-scouts-merit-badge-search-doesnt-find-her/511952/2 "2026-09-16T00:40:47Z")

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@JenniferO_Leary that MBC position expired 7/31/26 - they would need to renew it. And their SYT is out of date too.

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**Author:** ![JenniferO\_Leary](https://avatars.discourse-cdn.com/v4/letter/j/cab0a1/32.png) [@JenniferO\_Leary](https://discussions.scouting.org/u/JenniferO_Leary)\
**Post date:** [September 16, 2026, 12:48am UTC](https://discussions.scouting.org/t/scoutbook-plus-cant-assign-valid-merit-badge-counselor-to-a-scouts-merit-badge-search-doesnt-find-her/511952/3 "2026-09-16T00:48:19Z")

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How do I tell her to renew her position? Why is it still showing up in the council search for MBCounselor?

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**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\
**Post date:** [September 16, 2026, 12:49am UTC](https://discussions.scouting.org/t/scoutbook-plus-cant-assign-valid-merit-badge-counselor-to-a-scouts-merit-badge-search-doesnt-find-her/511952/4 "2026-09-16T00:49:58Z")

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She would take SYT renewal - and then contact council to renew

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**Author:** ![JenniferO\_Leary](https://avatars.discourse-cdn.com/v4/letter/j/cab0a1/32.png) [@JenniferO\_Leary](https://discussions.scouting.org/u/JenniferO_Leary)\
**Post date:** [September 16, 2026, 12:50am UTC](https://discussions.scouting.org/t/scoutbook-plus-cant-assign-valid-merit-badge-counselor-to-a-scouts-merit-badge-search-doesnt-find-her/511952/5 "2026-09-16T00:50:35Z")

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Who at council does she need to contact? Trying to make sure I give her all the information she will need.

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**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\
**Post date:** [September 16, 2026, 12:57am UTC](https://discussions.scouting.org/t/scoutbook-plus-cant-assign-valid-merit-badge-counselor-to-a-scouts-merit-badge-search-doesnt-find-her/511952/6 "2026-09-16T00:57:52Z")

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@JenniferO_Leary I would recommend contacting your local council service center and ask them. They should be able to put you in contact with the right person in your council.

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**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\
**Post date:** [September 16, 2026, 2:31am UTC](https://discussions.scouting.org/t/scoutbook-plus-cant-assign-valid-merit-badge-counselor-to-a-scouts-merit-badge-search-doesnt-find-her/511952/7 "2026-09-16T02:31:26Z")

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@JenniferO_Leary - the council search is most likely a home grown database that is not tied to the training in [my.scouting.org](http://my.scouting.org). I am not certain I would rely on it.

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [September 23, 2026, 2:31am UTC](https://discussions.scouting.org/t/scoutbook-plus-cant-assign-valid-merit-badge-counselor-to-a-scouts-merit-badge-search-doesnt-find-her/511952/8 "2026-09-23T02:31:32Z")

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