# Scoutbook Plus Online Payment Onboarding- Not working

**URL:** <https://discussions.scouting.org/t/scoutbook-plus-online-payment-onboarding-not-working/510225>\
**Category:** Using Scoutbook & Scoutbook Plus\
**Tags:** payment\
**Created:** [April 17, 2026, 9:54pm UTC](https://discussions.scouting.org/t/scoutbook-plus-online-payment-onboarding-not-working/510225 "2026-04-17T21:54:17Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Wesley.Simon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/wesley.simon/32/29243_2.png) [@Wesley.Simon](https://discussions.scouting.org/u/Wesley.Simon)\
**Post date:** [April 17, 2026, 9:54pm UTC](https://discussions.scouting.org/t/scoutbook-plus-online-payment-onboarding-not-working/510225/1 "2026-04-17T21:54:17Z")

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need some help getting the new payment feature turned on for our unit. Our status did roll to Online Direct Payment - Initiated, when we set our person to our treasurer. Friday came and went, and we did not get the blue box to get stripe added to our account. Can someone please review Midlothian TX Troop 512’s scoutbook so that we can enable payments soonest.

Thank you for adding this new feature for us. it will make a world of difference for our parents.

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**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\
**Post date:** [April 17, 2026, 10:09pm UTC](https://discussions.scouting.org/t/scoutbook-plus-online-payment-onboarding-not-working/510225/2 "2026-04-17T22:09:57Z")

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There are known issues with the onboarding process. Watch the change log for an announcement of a fix.

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [April 24, 2026, 10:10pm UTC](https://discussions.scouting.org/t/scoutbook-plus-online-payment-onboarding-not-working/510225/3 "2026-04-24T22:10:20Z")

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