I have been trying to grant our Awards Coordinator the ability to edit/approve/award awards and each day it tells me they will have it tomorrow and each day they do not. This is happening in both our troops 571 and 5749.
When the Permissions change came through there were roles you could grant to allow someone to have these permissions, but those roles have disappeared. The permissions screen shows I can grant it, but when we go back and check the next day it is always turned off again.
Were you checking all three boxes on that screenshot? What is their member number?
Yes. I check them then wait a day and then come back and they are unchecked. His ID is: 13953499
This individual has only been given activity and PO permissions, not advancement permissions. If this is your Unit Advancement Chair, I recommend first adding that functional role then add the advancement permissions.
They are not our advancement chair, they are our awards coordinator who works with our advancment chair. I can’t give them advancement chair since another holds that role. There was a brief period where there was a Awards Editor/Approver/Awarder role, but it has disappeared. How do I allow them to have access so they can do their job.
@EmilyRepperger - i still see the awards section in the advancement bar section
@Stephen_Hornak The awards permissions are there, but when I check them it doesn’t take. @edavignon said he had to have the rights to be allowed those permissions. When this new system came out there was a role you could assign that gave the person the ability to be configured with those permissions but it is no longer there. So now how do I grant him the permissions he needs to do his role? If I just check the permissions and wait a day then the next day he is back to not having them. If that happens because he isn’t in a role that would allow him to have them, then how do I fix that. I can not make him Advancement Chair as we have an Advancement Chair. We are a large troop with several that work on Advancement.
@EmilyRepperger so you are clicking the permissions AND clicking the APPLY Changes for that permission Area?
Yes, click the boxes, click apply changes, wait 24 hours. Also have done it for both troop 571 and 5749 with same results.
and have done it multiple times now.
I can setup a screenshare to take a look if you want
We can do that. It let’s me check them. I can show you I am doing it all and then the next day it’s gone. If you want to double check me, let me know and I can do the changes.
@EmilyRepperger well we cannot see permissions themselves like that - but I can check the process you are using
You probably don’t want to post that here. Not only can all of us forum participants see it, but since the forums are world-readable, anyone at all can see it. Usually, the SUAC sets up a private message channel to exchange the screen-sharing links.
I figure it was only active for a few and not usable once I stopped it.. I can take it down.
@DonovanMcNeil I have to leave for Troop Meeting. If we can connect tomorrow I will show you the steps I have been doing.
I tried something different last night. I updated Troop 571 permissions for him only and saved, today they are still there. When I changed to Troop 5749 they said they were also there, but when I refreshed they were gone (which is expected since I didn’t update them). I think the bug may be when I update him for both troops at the same time. I think with the second troop when I click them on it somehow turns them back off for the first troop. I was doing saves in between but if the refresh wasn’t showing me the correct state it may have removed the other troops settings. I just updated did the update for 5749 and will wait till tomorrow to see if he then shows being configured correctly for both troops.
Thanks for the detailed analysis. We will investigate further and pass this on to the develoeprs.
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