# Scoutbook support for merging duplicate IDs **URL:** \ **Category:** Using Scoutbook & Scoutbook Plus\ **Created:** [May 27, 2023, 8:06pm UTC](https://discussions.scouting.org/t/scoutbook-support-for-merging-duplicate-ids/365080 "2023-05-27T20:06:33Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![ReginaCross](https://avatars.discourse-cdn.com/v4/letter/r/f6c823/32.png) [@ReginaCross](https://discussions.scouting.org/u/ReginaCross)\ **Post date:** [May 27, 2023, 8:06pm UTC](https://discussions.scouting.org/t/scoutbook-support-for-merging-duplicate-ids/365080/1 "2023-05-27T20:06:33Z")
Hi folks, following the advice in another post, I emailed [scoutbook.support@scouting.org](mailto:scoutbook.support@scouting.org) info on one of our adult leaders because she has two IDs: one tied to her grandson, and one with all her training, etc. Only to find out that address is no longer being monitored. I had also copied one of our contacts at Council - is the only solution really to post all her info HERE? ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [May 27, 2023, 8:09pm UTC](https://discussions.scouting.org/t/scoutbook-support-for-merging-duplicate-ids/365080/2 "2023-05-27T20:09:12Z")
@ReginaCross If you have her BSA member ID number, you can post it, and we can take a look. (No names, please.) ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [May 27, 2023, 11:53pm UTC](https://discussions.scouting.org/t/scoutbook-support-for-merging-duplicate-ids/365080/3 "2023-05-27T23:53:21Z")
@ReginaCross If this is for an adult leader with initials E.L., then I have merged her Scoutbook accounts. However, she has 2 usernames at my.scouting. One has sign in with Apple turned on. The other is an e-mail address. If she could let us know which one she would like to keep, we can retire the other. I believe your local council can also do this. ---
**Author:** ![SusanDuenas](https://avatars.discourse-cdn.com/v4/letter/s/f05b48/32.png) [@SusanDuenas](https://discussions.scouting.org/u/SusanDuenas)\ **Post date:** [May 29, 2023, 12:30pm UTC](https://discussions.scouting.org/t/scoutbook-support-for-merging-duplicate-ids/365080/4 "2023-05-29T12:30:35Z")
Good evening, I’m looking to have two Scoutbook accounts merged. BSA # 14899222 - please merge these positions and trainings onto BSA # shown below BSA # 7060417 - please make this account primary Thank you for your assistance! ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [May 29, 2023, 1:25pm UTC](https://discussions.scouting.org/t/scoutbook-support-for-merging-duplicate-ids/365080/5 "2023-05-29T13:25:18Z")
@SusanDuenas That is fixed - but you had the primary backwards ---
**Author:** ![SusanDuenas](https://avatars.discourse-cdn.com/v4/letter/s/f05b48/32.png) [@SusanDuenas](https://discussions.scouting.org/u/SusanDuenas)\ **Post date:** [May 29, 2023, 1:32pm UTC](https://discussions.scouting.org/t/scoutbook-support-for-merging-duplicate-ids/365080/6 "2023-05-29T13:32:27Z")
Thank you. The individual requested the #\*\*417 to be primary since they have used that account for many years. Is that a possibility? ---
**Author:** ![DonovanMcNeil](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/donovanmcneil/32/24_2.png) [@DonovanMcNeil](https://discussions.scouting.org/u/DonovanMcNeil)\ **Post date:** [May 29, 2023, 1:33pm UTC](https://discussions.scouting.org/t/scoutbook-support-for-merging-duplicate-ids/365080/7 "2023-05-29T13:33:53Z")
@SusanDuenas Every Council has their own set of numbers and you get a new one with each council you join - so no that is not possible ---
**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\ **Post date:** [May 29, 2023, 5:29pm UTC](https://discussions.scouting.org/t/scoutbook-support-for-merging-duplicate-ids/365080/8 "2023-05-29T17:29:14Z")
@SusanDuenas You can request to keep a particular Scoutbook userID. Scoutbook userIDs are different from BSA member ID numbers. Like Donovan said, each council has its own set of BSA member numbers. ---
**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\ **Post date:** [June 5, 2023, 5:29pm UTC](https://discussions.scouting.org/t/scoutbook-support-for-merging-duplicate-ids/365080/9 "2023-06-05T17:29:25Z")
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.