# Scouting App doesn't find parent/leader

**URL:** <https://discussions.scouting.org/t/scouting-app-doesnt-find-parent-leader/245151>\
**Category:** MyScouting Mobile App\
**Created:** [August 4, 2021, 8:00pm UTC](https://discussions.scouting.org/t/scouting-app-doesnt-find-parent-leader/245151 "2021-08-04T20:00:15Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![NicholasVicente](https://avatars.discourse-cdn.com/v4/letter/n/90ced4/32.png) [@NicholasVicente](https://discussions.scouting.org/u/NicholasVicente)\
**Post date:** [August 4, 2021, 8:00pm UTC](https://discussions.scouting.org/t/scouting-app-doesnt-find-parent-leader/245151/1 "2021-08-04T20:00:15Z")

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I’ve just set up the Scouting App on my own Android phone and can see both of my Scouts’ info. I then set up the App on my Star Scout’s Android, and while it did populate with his Active Positions and his full name, it doesn’t show any other relevant info (unlike my phone, which mirrors his Scoutbook info). When I go to Add Parent Connection on his phone, I get the message that they could not find a Scout that matched the criteria entered (although it is accurate when cross checked against [mysouting.org](http://mysouting.org) as well as scoutbook). Any wisdom would be appreciated!

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**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\
**Post date:** [August 4, 2021, 8:23pm UTC](https://discussions.scouting.org/t/scouting-app-doesnt-find-parent-leader/245151/2 "2021-08-04T20:23:55Z")

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Looks like this might be related to the issue that @DonovanMcNeil passed along to the developers in this thread.

> [@Advancements Tab Hidden for Scout](https://discussions.scouting.org/t/advancements-tab-hidden-for-scout/244306/):
>
> I can see my scouts advancement tab (and his merit badge progress, ranks, positions, etc) when logged in as the parent, and we are connected/linked, but when he logs in to the app as the scout, the advancement tab is missing. He cannot see any of that info on his end in his account.

Both seem to be scouts apparently lacking a Parent Connection, but for whom the parents can see the scout in the app.