# Scouting app error when adding scouts

**URL:** <https://discussions.scouting.org/t/scouting-app-error-when-adding-scouts/300194>\
**Category:** Scouting Mobile App\
**Created:** [June 27, 2022, 3:55am UTC](https://discussions.scouting.org/t/scouting-app-error-when-adding-scouts/300194 "2022-06-27T03:55:41Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![MelanieBaeza](https://avatars.discourse-cdn.com/v4/letter/m/43a26b/32.png) [@MelanieBaeza](https://discussions.scouting.org/u/MelanieBaeza)\
**Post date:** [June 27, 2022, 3:55am UTC](https://discussions.scouting.org/t/scouting-app-error-when-adding-scouts/300194/1 "2022-06-27T03:55:41Z")

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I am trying to add and set up a parent connection with 2 of my Weblos. I put in all their information, and the scouts are in the system, but when I press ‘connect’ the app says it’s not able to. Any help or advice would be appreciated.

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**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\
**Post date:** [June 27, 2022, 4:06am UTC](https://discussions.scouting.org/t/scouting-app-error-when-adding-scouts/300194/2 "2022-06-27T04:06:56Z")

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I think that the parent relationship has to exist in the back-end system in order for the link-up to be made in the app (although I could easily be wrong about that). Do you have an account at my.scouting? If you login there, do you see the scouts associated with your account?

I can find mine when I look under

my.scouting → left side drop-down menu → My Applications

It lists my registered positions as well as my son’s.

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**Author:** ![MelanieBaeza](https://avatars.discourse-cdn.com/v4/letter/m/43a26b/32.png) [@MelanieBaeza](https://discussions.scouting.org/u/MelanieBaeza)\
**Post date:** [June 27, 2022, 11:30am UTC](https://discussions.scouting.org/t/scouting-app-error-when-adding-scouts/300194/3 "2022-06-27T11:30:39Z")

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Thank you👍🏻This was extremely helpful.

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**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [June 28, 2022, 11:31am UTC](https://discussions.scouting.org/t/scouting-app-error-when-adding-scouts/300194/4 "2022-06-28T11:31:23Z")

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