Scoutmaster Can't access control of scouts

New Scoutmaster can’t access other scouts in troop, he was accidentally added twice into scout book, but can’t delete. Scoutbook # 1615087

BSA Member ID: 14119588

Thanks!

@JeannieHernandez that is the correct user - he is not logging into that account. he needs to be using his my.scouting.org username and password

I guess I’m not sure how else is he accessing it if not with my.scouting.org. Sorry I’m still trying to figure all the in’s and outs of scout book.

I do not see another account for him

I saw a mistake and fixed it for him.

You saw where he was listed as asst. scoutmaster twice? Is that the fix you mention?

that would not matter - he did not have his new MID attached to his log in - it looked like he did - but I fixed it

Ok thanks! I tell him to give it a try and see if it works for him! Thanks so much!

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