# Scouts in my.scouting Roster but not in Scoutbook

**URL:** <https://discussions.scouting.org/t/scouts-in-my-scouting-roster-but-not-in-scoutbook/378001>\
**Category:** Scoutbook & Scoutbook Plus Bugs\
**Created:** [September 19, 2023, 3:08am UTC](https://discussions.scouting.org/t/scouts-in-my-scouting-roster-but-not-in-scoutbook/378001 "2023-09-19T03:08:38Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![RyanKaylor](https://avatars.discourse-cdn.com/v4/letter/r/e0b2c6/32.png) [@RyanKaylor](https://discussions.scouting.org/u/RyanKaylor)\
**Post date:** [September 19, 2023, 3:08am UTC](https://discussions.scouting.org/t/scouts-in-my-scouting-roster-but-not-in-scoutbook/378001/1 "2023-09-19T03:08:38Z")

</div>

I have two scouts that are current on the my.scouting roster but don’t appear anywhere in Scoutbook…

137500181  
14476637

The council registrar says they are on the books but is unable to help with Scoutbook and suggested the forums.

Thanks for any assistance

---

<div class="post-metadata">

**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\
**Post date:** [September 19, 2023, 3:19am UTC](https://discussions.scouting.org/t/scouts-in-my-scouting-roster-but-not-in-scoutbook/378001/2 "2023-09-19T03:19:55Z")

</div>

The first one is in the pack but not assigned to a den. The second one was ended by a leader with the initials AK on 8/23. I requested an overnight sync to bring them back in.

---

<div class="post-metadata">

**Author:** ![JenniferOlinger](https://avatars.discourse-cdn.com/v4/letter/j/ad7895/32.png) [@JenniferOlinger](https://discussions.scouting.org/u/JenniferOlinger)\
**Post date:** [September 19, 2023, 5:18am UTC](https://discussions.scouting.org/t/scouts-in-my-scouting-roster-but-not-in-scoutbook/378001/3 "2023-09-19T05:18:27Z")

</div>

> [@RyanKaylor](#):
>
> 137500181

This Scout was set as an adult in Scoutbook. I have switched the Scout to a youth and reset your Pack Admin role so you are connected to him.

> [@RyanKaylor](#):
>
> 14476637

This Scout is dual enrolled in 2 packs. It looks like a Pack Admin from the other pack ended the Scout’s membership in your pack.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\
**Post date:** [September 26, 2023, 5:18am UTC](https://discussions.scouting.org/t/scouts-in-my-scouting-roster-but-not-in-scoutbook/378001/4 "2023-09-26T05:18:55Z")

</div>

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.