# Search for Existing User **URL:** \ **Category:** Scoutbook & Scoutbook Plus Bugs\ **Created:** [August 16, 2021, 1:23am UTC](https://discussions.scouting.org/t/search-for-existing-user/245963 "2021-08-16T01:23:15Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![MatthewHandley](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/matthewhandley/32/14677_2.png) [@MatthewHandley](https://discussions.scouting.org/u/MatthewHandley)\ **Post date:** [August 16, 2021, 1:23am UTC](https://discussions.scouting.org/t/search-for-existing-user/245963/1 "2021-08-16T01:23:15Z")
Hi! I’d like to take an existing parent (account created via connection) and add her as a leader to my roster. You can see the parent’s screen here: ![Screen Shot 2021-08-15 at 8.13.55 PM](https://global.discourse-cdn.com/scouting/original/2X/1/1d6a7ad319a24650a56821b40871894ff92d7d64.png) But when I try to Search for Existing User in the Add Leader view, I get the following alert(): ![Screen Shot 2021-08-15 at 8.14.01 PM](https://global.discourse-cdn.com/scouting/original/2X/6/6d138e7110d812ea1402f6dfe64966ff689e4038.jpeg). This account is relatively recent. Is there some delay between one database and another getting updated? Am I holding it wrong? Is this a bug? Thanks for getting back to me, Matt ---
**Author:** ![Matt.Johnson](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/matt.johnson/32/23672_2.png) [@Matt.Johnson](https://discussions.scouting.org/u/Matt.Johnson)\ **Post date:** [August 16, 2021, 1:48am UTC](https://discussions.scouting.org/t/search-for-existing-user/245963/2 "2021-08-16T01:48:53Z")
> [@MatthewHandley](#): > > existing parent Are they a registered BSA volenteer in a different unit? If not registered anywhere, they will have register to be added as a leader. ---
**Author:** ![MatthewHandley](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/matthewhandley/32/14677_2.png) [@MatthewHandley](https://discussions.scouting.org/u/MatthewHandley)\ **Post date:** [August 16, 2021, 2:05pm UTC](https://discussions.scouting.org/t/search-for-existing-user/245963/3 "2021-08-16T14:05:32Z")
Define “register”: They have created an account under Scoutbook for Troop 29. Is that registration enough? ---
**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\ **Post date:** [August 16, 2021, 2:10pm UTC](https://discussions.scouting.org/t/search-for-existing-user/245963/4 "2021-08-16T14:10:29Z")
@MatthewHandley - that would mean fill out an adult application and submit to council. ---
**Author:** ![MatthewHandley](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/matthewhandley/32/14677_2.png) [@MatthewHandley](https://discussions.scouting.org/u/MatthewHandley)\ **Post date:** [August 16, 2021, 2:10pm UTC](https://discussions.scouting.org/t/search-for-existing-user/245963/5 "2021-08-16T14:10:56Z")
Hmm, I think this volunteer has done so in the past. I’ll check and get back to you. ---
**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\ **Post date:** [August 16, 2021, 2:12pm UTC](https://discussions.scouting.org/t/search-for-existing-user/245963/6 "2021-08-16T14:12:37Z")
@MatthewHandley - they may have but if not maintained on any unit roster or in a district or council capacity then the registration expires after a year. ---
**Author:** ![MatthewHandley](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/matthewhandley/32/14677_2.png) [@MatthewHandley](https://discussions.scouting.org/u/MatthewHandley)\ **Post date:** [August 18, 2021, 2:31am UTC](https://discussions.scouting.org/t/search-for-existing-user/245963/7 "2021-08-18T02:31:12Z")
I checked. She’s registered, but her YPT lapsed (which she is fixing asap). Could that cause this issue? ---
**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\ **Post date:** [August 18, 2021, 2:39am UTC](https://discussions.scouting.org/t/search-for-existing-user/245963/8 "2021-08-18T02:39:26Z")
@MatthewHandley - yes it would cause an issue. Is she listed though on the roster at [my.scouting.org](http://my.scouting.org) ? ---
**Author:** ![MatthewHandley](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/matthewhandley/32/14677_2.png) [@MatthewHandley](https://discussions.scouting.org/u/MatthewHandley)\ **Post date:** [August 18, 2021, 2:41am UTC](https://discussions.scouting.org/t/search-for-existing-user/245963/9 "2021-08-18T02:41:40Z")
Under the Trained Leader Report? No. ---
**Author:** ![Matt.Johnson](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/matt.johnson/32/23672_2.png) [@Matt.Johnson](https://discussions.scouting.org/u/Matt.Johnson)\ **Post date:** [August 18, 2021, 3:23am UTC](https://discussions.scouting.org/t/search-for-existing-user/245963/10 "2021-08-18T03:23:48Z")
No, under the roster. ---
**Author:** ![Stephen\_Hornak](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/stephen_hornak/32/16282_2.png) [@Stephen\_Hornak](https://discussions.scouting.org/u/Stephen_Hornak)\ **Post date:** [August 18, 2021, 3:45am UTC](https://discussions.scouting.org/t/search-for-existing-user/245963/11 "2021-08-18T03:45:36Z")
@MatthewHandley - the important thing is to look in your unit then roster in [my.scouting.org](http://my.scouting.org) for this adult. If they are not listed there then they are not a registered adult. ---
**Author:** ![MatthewHandley](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/matthewhandley/32/14677_2.png) [@MatthewHandley](https://discussions.scouting.org/u/MatthewHandley)\ **Post date:** [August 19, 2021, 6:09pm UTC](https://discussions.scouting.org/t/search-for-existing-user/245963/12 "2021-08-19T18:09:37Z")
Well, I can’t see the roster for that troop, which is _very strange_. I’ve sent a note to my council for help. ---
**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\ **Post date:** [August 19, 2021, 6:16pm UTC](https://discussions.scouting.org/t/search-for-existing-user/245963/13 "2021-08-19T18:16:38Z")
> [@MatthewHandley](#): > > I can’t see the roster for that troop, which is _very strange_ . The ability to see the official rosters at [my.scouting.org](http://my.scouting.org) are limited to officially-registered unit Key 3 (SM/CM, CC, COR), Key 3 Delegates designated in the Position Manager at [my.scouting.org](http://my.scouting.org), or individuals with the Membership Inquiry functional role designated in the Position Manager. The functional positions (Key 3 Delegate & Membership Inquiry) apparently expire, although exactly when or in what circumstances is unclear to me. They can also be explicitly revoked by one of the Key 3, for example to replace one K3D with a new one. ---
**Author:** ![MatthewHandley](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/matthewhandley/32/14677_2.png) [@MatthewHandley](https://discussions.scouting.org/u/MatthewHandley)\ **Post date:** [August 19, 2021, 6:19pm UTC](https://discussions.scouting.org/t/search-for-existing-user/245963/14 "2021-08-19T18:19:44Z")
I am the new scoutmaster of the troop, so I believe I should have access. I imagine someone just hasn’t flipped the right bits for me, yet. ---
**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\ **Post date:** [August 19, 2021, 6:21pm UTC](https://discussions.scouting.org/t/search-for-existing-user/245963/15 "2021-08-19T18:21:47Z")
Yeah, most likely council hasn’t finished processing your registration yet. The assignment of the Key 3 permissions _should_ be automatic within a short time after registration has been finalized. ---
**Author:** ![jacobfetzer](https://avatars.discourse-cdn.com/v4/letter/j/b782af/32.png) [@jacobfetzer](https://discussions.scouting.org/u/jacobfetzer)\ **Post date:** [August 19, 2021, 7:27pm UTC](https://discussions.scouting.org/t/search-for-existing-user/245963/16 "2021-08-19T19:27:04Z")
You are the scoutmaster of the girls troop. It looks like that individual has a child in the boys troop. So, you won’t have access to see that troop roster in my.scouting, but as a committee member in the boys troop, you do have access to see that training report. As far as I can tell that individual is not registered. ---
**Author:** ![JosephTavares](https://avatars.discourse-cdn.com/v4/letter/j/c0e974/32.png) [@JosephTavares](https://discussions.scouting.org/u/JosephTavares)\ **Post date:** [August 25, 2021, 9:42pm UTC](https://discussions.scouting.org/t/search-for-existing-user/245963/17 "2021-08-25T21:42:28Z")
You can apply for membership with the District and for MBCs it is no cost. You still have to comply with the background and YPT. The MBCs registered, as such, are in a roster accessible by the District Key 3 and the Council registrar. ---
**Author:** ![CharleyHamilton](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/charleyhamilton/32/3113_2.png) [@CharleyHamilton](https://discussions.scouting.org/u/CharleyHamilton)\ **Post date:** [August 25, 2021, 9:49pm UTC](https://discussions.scouting.org/t/search-for-existing-user/245963/18 "2021-08-25T21:49:00Z")
Be aware that not all councils, and not all chartering organizations within councils, are OK with having someone who is a MBC counted as a scouter for the purposes of youth-protection requirements (e.g. 2-deep leadership) at unit events. I don’t personally agree with that position, but my opinion doesn’t hold sway over council or chartering organizations. Make sure your chartering org and council are OK with having a MBC serve in the unit scouter function (e.g. MC or ASM) that you’re looking at. Ideally, in my opinion, that person is registered for the role in which they are serving. ---
**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\ **Post date:** [September 1, 2021, 9:49pm UTC](https://discussions.scouting.org/t/search-for-existing-user/245963/19 "2021-09-01T21:49:35Z")
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