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Service hour logging in IA

Thank you Ed. Very much appreciated!
In good health,
Sam Myers

Hi - For one of the troops that I work with, I am indeed listed as both a Key 3 Delegate and Unit Advancement Chair in my.scouting.org. Yet, I still cannot view or add service hours for anyone in that troop. What else could be preventing my access?

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@SamanthaMyers

The developers are not able to reproduce your error. Could you try again and see if it still occurs? If it does, they would like to know what web browser and operating system you are using.

Hi Ed,
I appreciate your help, time, and communication. I apologize. I assumed that the technology team had fixed the problem. I was finally able to add service hours the first of the month. I am not sure where the issue was. I was also not able to print a Scouts individual service report. I had tried from multiple devices. I also had my SM re-establish me as key3. Not sure what resolved the issue! Thank you for taking the time to check back in.

In good health,
Samantha Myers
248-882-0510

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