# "Sign in with Apple" failing on my.scouting.org website, myScouting mobile app, Scouting mobile app, but not Scoutbook.scouting.org **URL:** \ **Category:** My Scouting Tools\ **Created:** [October 25, 2021, 4:28pm UTC](https://discussions.scouting.org/t/sign-in-with-apple-failing-on-my-scouting-org-website-myscouting-mobile-app-scouting-mobile-app-but-not-scoutbook-scouting-org/255873 "2021-10-25T16:28:51Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![ThaddeusQuintin](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/thaddeusquintin/32/2752_2.png) [@ThaddeusQuintin](https://discussions.scouting.org/u/ThaddeusQuintin)\ **Post date:** [October 25, 2021, 4:28pm UTC](https://discussions.scouting.org/t/sign-in-with-apple-failing-on-my-scouting-org-website-myscouting-mobile-app-scouting-mobile-app-but-not-scoutbook-scouting-org/255873/1 "2021-10-25T16:28:51Z")
For Websites: 1. Hardware: Desktop 2. Operating system: MacOS 11.6 3. Safari 14.1, latest Chrome and Firefox 4. Issue has been replicated in three browsers, both in regular mode and incognito mode. For Phone Apps: 1. Hardward: iPhone 13 Pro 2. Operating System: iOS 15.0.2 I’m in Lake Erie Council and my Member ID is 113147140. I use “Sign in with Apple” and can easily authenticate on other websites that use this feature. I can login to [Scoutbook.scouting.org](http://Scoutbook.scouting.org) without issue. However, when trying to use “Sign in with Apple” on any site that uses the my.scouting authentication page, or either of the iOS apps, I get an error message stating that my account was not found. See attached screenshot. ![Screen Shot 2021-10-25 at 12.28.07 PM](https://global.discourse-cdn.com/scouting/original/2X/f/f241fae0cad97df3a0b40913319af434a324ed0e.png) ---
**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\ **Post date:** [October 25, 2021, 4:39pm UTC](https://discussions.scouting.org/t/sign-in-with-apple-failing-on-my-scouting-org-website-myscouting-mobile-app-scouting-mobile-app-but-not-scoutbook-scouting-org/255873/2 "2021-10-25T16:39:05Z")
@RonaldBlaisdell I am seeing the same error with my Apple ID on [my.scouting.org](http://my.scouting.org). Please pass this on to the correct group. ---
**Author:** ![RonaldBlaisdell](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/ronaldblaisdell/32/2957_2.png) [@RonaldBlaisdell](https://discussions.scouting.org/u/RonaldBlaisdell)\ **Post date:** [October 25, 2021, 4:46pm UTC](https://discussions.scouting.org/t/sign-in-with-apple-failing-on-my-scouting-org-website-myscouting-mobile-app-scouting-mobile-app-but-not-scoutbook-scouting-org/255873/3 "2021-10-25T16:46:30Z")
@edavignon @ThaddeusQuintin ths has been reported. ---
**Author:** ![RyanEade](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/ryaneade/32/15494_2.png) [@RyanEade](https://discussions.scouting.org/u/RyanEade)\ **Post date:** [October 25, 2021, 7:17pm UTC](https://discussions.scouting.org/t/sign-in-with-apple-failing-on-my-scouting-org-website-myscouting-mobile-app-scouting-mobile-app-but-not-scoutbook-scouting-org/255873/4 "2021-10-25T19:17:12Z")
I am also having this issue with login from Google. It gives the same error message that my account doesn’t exist, but I can’t log in to my account because it says it is linked to Google. ---
**Author:** ![MichaelMastrangeli](https://avatars.discourse-cdn.com/v4/letter/m/a9adbd/32.png) [@MichaelMastrangeli](https://discussions.scouting.org/u/MichaelMastrangeli)\ **Post date:** [October 25, 2021, 8:15pm UTC](https://discussions.scouting.org/t/sign-in-with-apple-failing-on-my-scouting-org-website-myscouting-mobile-app-scouting-mobile-app-but-not-scoutbook-scouting-org/255873/5 "2021-10-25T20:15:49Z")
I too am getting an error when trying to login using Google ---
**Author:** ![ThaddeusQuintin](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/thaddeusquintin/32/2752_2.png) [@ThaddeusQuintin](https://discussions.scouting.org/u/ThaddeusQuintin)\ **Post date:** [October 26, 2021, 1:06pm UTC](https://discussions.scouting.org/t/sign-in-with-apple-failing-on-my-scouting-org-website-myscouting-mobile-app-scouting-mobile-app-but-not-scoutbook-scouting-org/255873/6 "2021-10-26T13:06:05Z")
This morning I was able to use “Sign in with Apple” on [my.scouting.org](http://my.scouting.org) without issue. Working for everyone else? ---
**Author:** ![RonaldBlaisdell](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/ronaldblaisdell/32/2957_2.png) [@RonaldBlaisdell](https://discussions.scouting.org/u/RonaldBlaisdell)\ **Post date:** [October 26, 2021, 1:20pm UTC](https://discussions.scouting.org/t/sign-in-with-apple-failing-on-my-scouting-org-website-myscouting-mobile-app-scouting-mobile-app-but-not-scoutbook-scouting-org/255873/7 "2021-10-26T13:20:44Z")
@thaddeusquintin - I tested both the MyScouting app and [My.Scouting.org](http://My.Scouting.org) and was able to log into both with issues using Apple Login. ---
**Author:** ![edavignon](https://sea2.discourse-cdn.com/scouting/user_avatar/discussions.scouting.org/edavignon/32/16_2.png) [@edavignon](https://discussions.scouting.org/u/edavignon)\ **Post date:** [October 26, 2021, 1:22pm UTC](https://discussions.scouting.org/t/sign-in-with-apple-failing-on-my-scouting-org-website-myscouting-mobile-app-scouting-mobile-app-but-not-scoutbook-scouting-org/255873/8 "2021-10-26T13:22:49Z")
A change that was made recently was rolled back last night, allowing Apple and Google logins to work again. ---
**Author:** ![system](https://global.discourse-cdn.com/scouting/original/1X/66e9612584db5dbf76de17f00ad877998c0ba3d6.png) [@system](https://discussions.scouting.org/u/system)\ **Post date:** [October 27, 2021, 1:23pm UTC](https://discussions.scouting.org/t/sign-in-with-apple-failing-on-my-scouting-org-website-myscouting-mobile-app-scouting-mobile-app-but-not-scoutbook-scouting-org/255873/9 "2021-10-27T13:23:22Z")
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