Setting up SSO has lost the link to my existing troop which I’ve been using for years (since before bsa bought scoutbook). Yet I can see the troop listed and see our scouts and patrols. Trying to view the troop calendar tells me to join a troop/pack or sign up for an account. What gives? How do I get this data error fixed. I’ve talked with our SB admin and she showed me where things were all good from her perspective.
As an IT guy, this is most frustrating. Help.
BTW, when my account/profile is viewed by our admin, it has a profile pic that I don’t see. Seems the SSO process created a new SB account instead of recognizing that I had one already. The admin did see a second record for me.